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MY BEAT BUDDY IS HERE!

Expecting timely customer device in this 24/7 world is not a "baffling perspective." I run a small consultantcy and if be out of business fast with that philosophy.
Yeah, but this would be because you are replaceable. The BeatBuddy is not.
The moral of the story is they shouldn't attempt to play in the big leagues if they're not ready. As you said, these issues can be expected and consequently they can be planned for and addressed if the manufacturer so desires. It's their choice...
I wonder whether you know why it's called START-UP.
 
Expecting timely customer device in this 24/7 world is not a "baffling perspective." I run a small consultantcy and if be out of business fast with that philosophy.

Your attitude in this instance is much too harsh. Reminds me of something:

no soup1.jpg


:D
 
Yeesh!

I'm sure that the parent company of Beat Buddy, Singular Sound, will scale to size as money becomes available to them and they'll be able to hire more staff to deal with the screaming tirades of "I want my hamburger Beat Buddy now, in fact I want it before now, I want my hamburger Beat Buddy before I set foot in the restaurant music store..."

It's a start up company and the people in it are doing a great job with the available staff and money they have at their current disposal and in an era of instant gratification. You don't need to be a business guru to understand that when you don't have a lot of money, you can't have a lot of staff 'cause people don't work for free.

One business day's response time to an email is exemplary, even in this age of demand-for-immediate-fulfillment. From everything I've seen thus far, Singular Sound has been busting a nut to cater to the early adopters within reason (*in fact to cater to everyone). Alas, Adamixoye and a few other earliest adopters didn't get first-come/first-served rewards, but at least Adam has been sane and understanding throughout, a model consumer for others to take a cue from.

*************

Mandohack, how's your cold doing? Got rid of that nasty hacking cough yet? Take a BB and compatible switch and consult us in the morning!