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My experience with bassstringsonline.com part 2!

Ordered on Tuesday, my strings are out on a truck in South Boston now just waiting for them to hit my PO Box.

I was a "just strings" guy for years but this build a set with custom gauges has convinced me plus the shipping time is unbelievable!

Add to that I can drive to " just strings" warehouse in just over an hour. But I'm still converted and bass strings online keeps adding more and more strings all the time!
 
I have nothing but good things to say about Jason and Bass Strings Online. I've bought strings and an Aguilar TH500 from him and the prices were the best on the market and service/communication was excellent.
 
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I received a set of Rotosound flats from www.bassstringsonline.com a month or so ago.
(Super-fast, easy international transaction too btw)

I had an issue with the D & G strings.
Jason contacted Rotosound on my behalf, organised two replacement strings, then insisted on also covering the shipping cost to me. (It's his policy.)
Customer service second to none!

I can't see myself ever buying bass strings from anywhere else.

:D
 
My experience with them was quite poor. My order was not acknowledged and required a follow up phone call. The person on the phone couldn't have cared less. It took more than a week to finally recieve my strings. I did not get any kind of VIP treatment or any discount as was promised. They won't getting any more business from me. Very disappointing experience.
 
My experience with them was quite poor. My order was not acknowledged and required a follow up phone call. The person on the phone couldn't have cared less. It took more than a week to finally recieve my strings. I did not get any kind of VIP treatment or any discount as was promised. They won't getting any more business from me. Very disappointing experience.

Can't please everyone, I guess. I honestly can't see BSO somehow treating you any different for no apparent reason. There is no "promised" discount...it's an exclusive offer to members of TB, and a generous one at that. Do you feel as if you were owed a discount? I'm not getting where you're coming from. Did you want a back rub and a bottle of Dom P too?
 
My experience with them was quite poor. My order was not acknowledged and required a follow up phone call. The person on the phone couldn't have cared less. It took more than a week to finally recieve my strings. I did not get any kind of VIP treatment or any discount as was promised. They won't getting any more business from me. Very disappointing experience.

Got a feeling there's more to the story with this one....