RIC will tell you on their own forum that if you have a problem, call customer support to see what can be done. Don't start a rant because it will get you nowhere. They have always been very helpful to me. I had a very minor issue with my new 4003 MID (an issue that no one here has mentioned or maybe even noticed) and it was dealt with imediately and fairly. As usual, I am a satisfied customer. For the most part, folks here have gotten instruments they're very satisfied with, but a few have made it a forum for the usual RIC bashing I see outside of the two RIC forums. I'm pretty sure some of the people voting have not even ordered a 4003. Hey, if you wanna send back your 4003 'cause the truss rod cover screws aren't perfectly aligned (easily fixable) or there are swirl marks in your finish (also easily fixable) or the nut is wider than your '76 4001 ( by a whole 1/16" actually) or there's polishing compound in the nooks & cranys (really?) then by all means do so, but if all you've done is called MF to get a return authorization number without so much as a phone call to RIC..then you're missing out. These are great basses with a very unique tone that are actually more versitile than most people think. Sure a Jazz bass has a skinnier nut, but after about the 5th fret, the RIC neck has it all over the Fender and any of the zillions of basses out there that are essentially Fender knock offs because the neck has such a slight taper. At about 12K, the 4003's single coil pickups are hotter than just about any other non-active pickup out there. With the exception of the bass that arrived broken in half and the one with the finish checking around the over tightened tailpiece, I would have kept every one of these for what I paid ($1169.00). Hell, once you start gigging a bass, it usually ends up looking worse anyway(unless you're as OCD as I am). It's not like MF and RIC don't stand behind their product, but some here have acted like they were told to go pound sand, but they weren't. For those who couldn't stick it out, what did you stick with? I'll tell ya one thing, when I walk into a gig or an audition and pull one of my Ricks out of the case, I ALWAYs get positive comments from the lead singer on down to the drummer, and I like it that way.