contact the Company-they should replace it free of charge! With an instrument this cheap- gotta be afew bad ones out there! Mines cool tho! Let us know how U go BASSONEMAN!
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I've got a few old mousepads taking up space here, I just knew there was a good reason for hanging onto them so long- thanks, Yvarg, I'll give it a go! Did you use them on both sides of the piezo or just one?
) but it sounded too far off, so I only use it under the piezo strip.Hi Daetism
Whilst I did not buy my PVE-500 from this particular dealer in Germany I would caution "buyer be very wary".
My experience is that two months after buying from a different dealer in Germany I'm still waiting for a replacement. The neck broke within 24hours and the wood shows clear signs of a dark discolouration through 50% of the neck, which I'm advised here in the UK is wood rot.
Palatino via their official distributors haven't helped and my dealer took a mighty amount of convincing the problem was not "entirely mine". He has promised to exchange it when he gets new stock but that was 6 weeks ago... Meanwhile it's in two pieces boxed up waiting for collection & exchange at his good will. I will eventually post the outcome & his details if he doesn't honour his promise.
The short few hours that it was actually played it sounded pretty good to my poor untrained ears though.
Regards
MKGriffs
No I haven't managed to contact Palatino direct.. The website seems to imply all warranty issue must be routed via Official Distributors. Do you have any recommended contact details please ?....Have you tried to contacting Palatino corp direct? They may be more helpful than the distributor.
They've been in business since the 1920s.
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Hi, To the Palatino EUB Community!
***Frontier Bag Company***
This is my 1st post although I've followed this thread for quite some time. Bought my Palatino about a year ago (May 2006). Thanks to this msg board I knew what I was getting myself into.
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They've been in business since the 1920s.
I got them to make me a quality bag (better zippers, 1" of foam all around the bag, stonger external & internal material, even a pocket for my bow). Simply put I'm in love with my bag. Since they've made mine they still have they measurements for the Palatino EUB. I got mine for $125. Great workmanship, & great people to deal with.
You can get a hold of them at 1-800-278-2247. Ask for Judy and mentioned they made one for me (Rick).
Again, this is my 1st post, I've been kinda shy about posting - but I had to share this with you guys.
Rick
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The neck broke within 24hours and the wood shows clear signs of a dark discolouration through 50% of the neck, which I'm advised here in the UK is wood rot.