
I recently purchased a Radial JDI DI after reading rave reviews here, there and everywhere. Yesterday I was going to use it for the first time, this is what happened:
The sound guy hooked up to get the signal from the direct out of the GK head. I asked him if he could get the signal from the JDI instead, he said "sure".
I was playing a sadowsky jazz bass, with the active circuit engaged, going directly to the "input" of the JDI, and then running a cable to the amp from the "thru" jack and the XLR cable to the board from the "XLR mic level" output.
None of the switches on the JDI were depressed. I checked this several times.
The sound guy started asking me to give him more volume. The volume control on my bass was on max, there was no way to give him more gain. I explained him this, that the bass was going to him direct with no further gain possible.

He said he couldn't work with the very very very low volume he was getting. Asked if I wanted to try the GK direct out again, and after we switched to the GK direct out, everything was fine. The gain control on the GK direct out was at 12 o'clock. I used the GK out for the entire show.
Am I missing something here or is the JDI useless? I can still return it to the store this week and I don't want to keep something that was supposed to be best of breed and in reality disappointed me a lot!
Maybe the sound guy messed up something in the board (had a -db on or something like that)?
What are others opinions/experiences with the JDI?
