Recommend a Sweetwater Sales Engineer?

[roller]

Rudy Sarzo is my guy. Sounds like he's got a little road experience.

 

[marchone]

I’ve had positive exchanges with a couple of guys at Sweetwater. Each one has been able to answer my questions quickly. It seems to me the sales team has an excellent manager and training program overall.

 

[packhowitzer]

Richard Whittington - a stand up dude IME.

 

[Chrisk-K]

Sales Engineer? Good Grief. Do you have to study Calculus these days to sell music gear?

I worked for 30+ years as a computer engineer. I have a part-time retirement job parking cars at a hospital. I guess now I'm a Vehicle Relocation Engineer.

Rick B.

“Sales engineer” is an insult to engineering.

 

[Kipp Harrington]

Ok, I've seen a dozen or more "sales engineers' "names mentioned and not one of them is my "guy". Not overly impressed with his knowledge about basses and bass-related products. That's why I do my own research before purchasing.

 

[MultiScaleMale]

“Sales engineer” is an insult to engineering.

A friend had some issues recording individual audio tracks from midi and he had purchased most of the gear from Sweetwater. They set up a webex and walked him through the issues he was having. I was pretty impressed with that.

 

[Sub-hoo-fer]

Patrick Weaver. Asked me how I wanted to be communicated with early on and has honored that. Knowledgeable, helpful, friendly, and all around good human. Also spent a bunch of time talking through a setup resulting in the best playing bass I own.

 

[BOOG]

Rudy Sarzo is my guy. Sounds like he's got a little road experience.

Did I miss something?!

 

[InhumanResource]

“Sales engineer” is an insult to engineering.

Sales engineers are a real type of engineer…but not exactly the title I would apply to online guitar sales people.

 

[Herrick]

here is a concept for the op. Do your research and ask questions here. Then goto sweetie and get the best price as possible. Then go on reverb and find 10 other stores who have your item. Email them or call them direct and get a lower price for buying direct and ask if they charge tax to your state. They all provide the same service and return policy and most actually check and do a setup. I promise you will be getting a lower price and be happier.

Is that really a thing? I live in New York which started taxing online purchases a few years ago. Do retailers in other states have a choice to not charge sales tax?

 

[roswell1965]

Have we "recommended" every salesperson at Sweetwater yet? LMAO.

 

[cxcxcx]

Maybe I’m way off here, but I don’t think even one sales engineer has been mentioned twice yet. Mine hasn’t even come up.

 

[2F/2F]

Mine, over the past 10 years, have been:

Karl Long
Miguel Quiñones
Rob Amaral

All have been OK, though there have been some major F-ups, not all of which ever got resolved.

I never asked any of them a thing on a technical level, and I'm not sure I ever would ask things like that of a salesperson. People who want to sell you something are some of the LAST people who you want to be asking about technical things, or other matters that will help you make a purchasing decision. To me, salespeople are nothing but the folks you are required to deal with in order to hash out deals. I don't ever turn to them for product information.

 

[Jeff Elkins]

Maybe I’m way off here, but I don’t think even one sales engineer has been mentioned twice yet. Mine hasn’t even come up.

There were a few.

Chris Kress is solid.

Aside from that, I am fascinated by how many sales people they have! Is someone keeping a tally?

Lol. I was thinking the same thing! Mine's Kyle. I was JUST wondering the other day if it was just him and the owner sitting in a little warehouse office up there in Indiana...!

 

[DJ Bebop]

I never got a sales guy or gal, no one to email me to see how my purchase or candy was. Big purchase for me too WD-800. No one to harass me into buying new stuff I don't need

 

[organworthyplayer337]

I find it insane that no one has named my sales engineer yet. There must be thousands

 

[bassbrad]

Not my guy that's for sure.

 

[5StringBlues]

Ellis Dee

 

[DJ Bebop]

My sales engineer...

 

[CGramazio]

I recently worked with Tiberius Huiu. He was an outstanding help. He's a drummer and his advice for getting a kit together for my home studio was invaluable. A real pleasure to deal with. Plus his name is Tiberius, so he gets major points from this Star Trek nerd. Here's his info:

Tiberius Huiu
Sales Engineer
Sweetwater Sound, Inc.
5501 US Hwy 30 W
Fort Wayne, IN 46818

(800) 222-4700 x3157
Email Me

View My Bio

Tell him Chris Gramazio sent you . . . to which I'm sure he'll say, "Who?" Ha!!!