I say bring 'em to Judge Judy! She'll straighten them out.
Btw, I would be p.o'd to no end. There is a lesson for all of us, take pictures at the shop when you drop it off.
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Repair Shop Damage
- Thread starter ronin614
- Start date
I say bring 'em to Judge Judy! She'll straighten them out.
Btw, I would be p.o'd to no end. There is a lesson for all of us, take pictures at the shop when you drop it off.
My new procedure for whenever I drop any of my instruments off at any shop:
1) take the shop's business card and write the date on it
2) place the instrument on THEIR counter and place the card next to it.
3) take multiple close up pictures that's show both the instrument and card in detail.
We all have smart phones now. Seems like a simple process to avoid these types of situations in the future.
I'm also thinking of making up a sheet like the ones used by car rental companies that show any existing damage. I'll have the employee who takes the instrument in look it over, notate any issues and then sign the form.
If nothing else, I've learned to cover myself in the future.
1) take the shop's business card and write the date on it
2) place the instrument on THEIR counter and place the card next to it.
3) take multiple close up pictures that's show both the instrument and card in detail.
We all have smart phones now. Seems like a simple process to avoid these types of situations in the future.
I'm also thinking of making up a sheet like the ones used by car rental companies that show any existing damage. I'll have the employee who takes the instrument in look it over, notate any issues and then sign the form.
If nothing else, I've learned to cover myself in the future.
Wha, wha whaaaaaaa? "It's not their fault, even with a solder splatter"? How is ANY solder splatter NOT THEIR FAULT? They had the bass, not the customer. Unless someone broke in to work on it, IT'S THEIR FAULT, cheap finish, or not.
When the owner said something along the lines of "Bill doesn't think there is any way that he could have done this. Now I can't say for sure that something couldn't have happened when someone else was working nearby but..." I cut him off and told him that I didn't care if squirrels climbed into the bag and chewed on it. The damage happened while the bass was in his possession.
But no matter how this turns out, I'm trying to stay positive and make it a learning experience.
But no matter how this turns out, I'm trying to stay positive and make it a learning experience.
exactly, it doesn't take that much effort to put some masking tape and some paper down or other protective surface down there to cover the finish in the work area.... I have a friend that used to do car audio installations on some pretty high end vehicles and he was just as meticulous with his prep work to protect the vehicle as he was with the installation itself. he did this whether he was working on a 10 year old Civic or a new Range Rover.
I'm with you all the way. A repair shop has an ethical responsibility to treat any instrument that they take in the same. Regardless of make/model/finish quality. Gear snobbery by a someone who you are PAYING to improve an instrument is ridiculous.
We all won't walk in with a Dingwall or Ritter.
F that shop release the name OP.
SirMjac28
Patiently Waiting For The Next British Invasion
DiabolusInMusic
Functionless Art is Merely Tolerated Vandalism
Your kidding me right? That is easily some of the worst advice i have ever seen on TB and I have seen some good ones.
I dont think anyones opinion is right or wrong on this one. Thoe dings wouldnt bother me in the least. I can completely understand why they would bother you. I think the easiest thing is to take tge money off and not go back.
Wow, what kinda hack "tech" lets all those paint chips happen? One, maybe if he was careless. A bunch, looks almost deliberate.
Sounds like the store owner is a real POS too. "You can't prove the damage wasn't already there". Nice.
I bet he's been down this road before. Don't bother going to small claims court with it, waste of time. He's right, you really can't prove they did it.
Sounds like the store owner is a real POS too. "You can't prove the damage wasn't already there". Nice.
I bet he's been down this road before. Don't bother going to small claims court with it, waste of time. He's right, you really can't prove they did it.
And for the money amount involved, no one would be in their right mind to sue them. The cost to do so would trump the value of the refinish many times over.
I've splattered solder in my life. It has never lifted any of my finishes - not even close. QED, buying a bass with a cheap finish has A LOT to do with the damage.
Advice? I was stating fact. My advice is for the OP to lay off the coffee, take some chill pills and play his damned bass, which probably sounds fabulous with his new electronics upgrade.
I'm with RandyMolson, for one. Take the discount and move on with your life. Don't take your instrument back there if they're being real jerks about it. The peanut gallery shouting 'Sue! Sue! Sue!' really need to ease up.
Not true. Cases like this are why small claims courts exist. Fees are minimal.
File a complaint with the Better Business Bureau in your area - that will get results faster than anything.
True, and it would be an open and shut case if he OP had ANY proof. I appreciate learning this lesson the easy way. I will document the heck out of any bass I take in for work. I definitely believe the OP, it's just not worth pursuing the legal action if it's your word against his.
