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Sadowsky customer service...

JonKim

JonKim

Nov 15, 2011
1,651
1,322
#1
Is amazing!!

Last week I ordered an onboard preamp from Sadowsky and when I installed it the active electronics were a bit funky. The treble/bass pot was acting up.
I went on the website and wrote on the contact us box.

Got a quick reply the next morning and roger Sadowsky himself said he'll ship me out a brand new preamp right away. No questions asked. He just asked that I send back the broken one when I get a chance too.

I got the new preamp within 2 days!!! They even expedited the shipment for me.

Most retailers and big name shops would never do such a thing. I believe this is why roger and his company is so successful!!

I was so impressed with his customer service I started looking around for his basses on the used market.

Never owned a Sadowsky or even touched one in person, besides his preamp, but I just purchased a metroline uv70!!! I'm sure if his craftsmanship is just like his customer service, the bass will exceed my expectations.


Kudos to Rogerand gang!!
 
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Reactions: GregC, Clark Dark, Lonnybass and 6 others
#3
I bought a used Merro RV4. After a week I decided it is incredible. It's like a Fender Jazz but better in every way. Tone, feel, build, handling. Live it simply kills.

These basses are at heart Jazz basses, and that tone is the starting point, but they are so refined. I do wish I had single coils in my Sadowsky. My next one will have single coils.
 
#4
The warmoth/fender I'm building will be chambered alder/rosewood neck with single coils and sad pre! The metro I just purchased is ash/maple with humcancelling so it'll be nice have the 2 different styles of jazzes. And the metro will have 70's spacing and the other is 60's I'm pretty excited to play more of my 4stringers
 
#5
TMARK said:
I bought a used Merro RV4. After a week I decided it is incredible. It's like a Fender Jazz but better in every way. Tone, feel, build, handling. Live it simply kills.

These basses are at heart Jazz basses, and that tone is the starting point, but they are so refined. I do wish I had single coils in my Sadowsky. My next one will have single coils.
Click to expand...
The pickup swap is not too complicated.
 
#7
When I decided on a custom bass for my 50th, I knew it was going to be a Sadowsky. The bass I received was exactly what I wanted. I had a question about adjusting the bass and Roger responded back to me personally. They are first class all the way around.

Bones
 

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