It would be a stretch, if possible at all. He's desperate, the model in question doesn't even exist anymore so he can't legitimately go after him, so he attempts to stop what's left. All I know is the WH sells faster than the Owls these days in the classifieds, that has to translate to new sales as well. Not the brightest move for sure, people that didn't know about the westinghouse sure will now, and not because of Nathan lol. Nathan has done everything correct, since the issue has come up at least (you won't see many builders, of anything for that matter, offer a 100% credit for returning a product, just to save face) -