As opposed to the Gretsch QC, where they consistently ALL have the wrong specs. LOL
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Update to the G2220 saga
- Thread starter Asher Platts
- Start date
Dude. This kind of minor manufacturing error happens all the time. You bought a cheap instrument, and got burned. Maybe, based on that experience, you should learn to adjust your expectations.
And yes, despite the hyperbolic reaction of some people, this is minor. That's why almost no one noticed or cared about it for so long.
Nice! I haven't played one of those yet, but Harley Benton is doing a really good job at producing consistently solid cheap instruments. Those are on my list for my 'next' HB haul. I just snagged the new JJ and JP models plus a Marquess.
some desk jockey, cut and pasted the specs from another instrument and didn't correct all the changes to fit the new instrument.
It's not a worldwide conspiracy or the "man" keeping you down.
switch to decaf, take up yoga, however you find your peace....
It's not a worldwide conspiracy or the "man" keeping you down.
switch to decaf, take up yoga, however you find your peace....
That seems awfully deflective.... Dare I say we've found the desk jockey? ;P
I think it's wild that we're still debating whether or not defrauding customers is okay.
Dude. This kind of minor manufacturing error happens all the time. You bought a cheap instrument, and got burned. Maybe, based on that experience, you should learn to adjust your expectations.
And yes, despite the hyperbolic reaction of some people, this is minor. That's why almost no one noticed or cared about it for so long.
The price of something should have nothing to do with it.
If you spent $5 on a cup of coffee, and you got Green Tea, you would bring it back and ask them for what you ordered, no?
Why should we all be expected to just roll over and take it because we spent $300?
From a brand like Gretsch or Fender, I expect excellence. My expectations have been thoroughly adjusted!
Guilty!
I do find it funny how some take the mistake as a personal affront, and are ready to grab torches and pitchforks.
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So my crustacean friend, when can we expect the reviews for these?
The basses should arrive next week. I'll probably film an unboxing/first impressions vid which will release first and then will release the full reviews once I've spent enough time with em
The basses should arrive next week. I'll probably film an unboxing/first impressions vid which will release first and then will release the full reviews once I've spent enough time with em
I'll look forward to them. I'm still on the fence about a JJ5.
That's one of the ones I got. the JJ5 and the JP4 (and a Marquess 4).
It wasn't the QC error that I took as a personal affront. If you've read my year's worth of email exchanges with Fender and the Fender tech (available in this thread) and the runaround and gaslighting that I got from Customer Service, THAT's where you will find the personal affront.
I went into this assuming that Gretsch/Fender, being brands with a good reputation, would want to be aware of a QC error so that they could fix it.
Instead, what I got was a lot of lies, stonewalling, and dragging of feet for a year just to get them to honor their warranty.
What I discovered is that Gretsch/Fender basically do not honor their warranty.
And that is the personal affront.
I find the attitude of "you should just expect to get cheated and treated poorly by corporations, that's just how the world is" is really toxic, and I don't care for it at all.
Why should people be treated badly and get cheated? Why would you take the side of the people engaging in bad business practices? It's frankly bizarre.
I've told this story before ...
Jackson Randy Rhoads Vs used to be my favorite guitars to play (technically, I guess they still are).
I bought a bass amp from Fender and six months later, they stopped updating/supporting the firmware (one of the main selling points of the amp.).
When I called Fender and told them about my predicament, the customer service (what a joke) rep. said: "You can buy this new amp. (with new software) which we just released for just an extra $150 ..."
Me: "But I don't want a new amp. I want this one to work for ... I dunno ... a year or two more (I did only spend about $500 on it)."
Fender Rep: "Maybe you should have done more research ..."
Me: Are you [long string of expletives censored]? I will do more research ... into other brands."
I agree with your points. Mistakes happen, but it's how those mistakes are recognized and handled that matters. Fender/Gretsch have handled this very poorly. Folks saying that we're supposed to expect stuff like this for the price are flat out wrong. This is why consumer protection laws exist, and folks victim blaming those duped by a trusted brand should get out of the "well I don't think it's a big deal so it shouldn't be a big deal to anyone" mindset and learn some empathy. I can't think of another bass that was produced for so long and misrepresented in such a way. It's important for us as consumers to be vocal about issues like this because that's the only way change will happen.
I think it's still wild that people can't tell the difference between a manufacturing error and fraud.
Of course the price matters. There's no reason whatsoever to expect the same level of quality control for a $300 instrument as for a $3000 (or even $1000) instrument.
lol
First of all, $5 is Starbucks prices. You didn't go to Starbucks, you got the 75¢ gas station coffee. In which case, you shouldn't be all that surprised if an employee occasionally mixes up the regular and decaf pots.
Second, yes, you should get what you ordered. I'm not disputing that. What I'm saying is that if I got decaf instead of regular at the gas station, I wouldn't be all that surprised (heck, even Starbucks can get the order wrong). I certainly wouldn't accuse anyone of "fraud," even if the staff was rude to you.
I didn't say that the company should do whatever it wants. I'm saying that every company makes mistakes; and that the cheaper the item, the more likely you are to buy something that has mistake.
The brand makes no difference. HB isn't doing any more QC on their instruments than any other company, and they're using the same factories as everyone else -- including Fender and Gretsch.
You expect "excellence" when you buy a $300 instrument made in China? Really...?
As a big PC hardware enthusiast, I hate these artificial lifespans applied to products to force consumers into buying more stuff and it really sucks to see that attitude in the bass space. Just like my old Line 6 Variax 700 bass. Neat concept, but of course support is dropped as soon as the product isn't in the spotlight. No firmware updates or any of the road mapped integrations. Musicians want longevity in their gear!
Yes, I expect excellence in all things. Do you not?
You think that Gretsch is a low quality "gas-station coffee" of guitar brands?
What exactly is the point you are trying to make here?
$300 over 10,000 basses should warrant more attention to this basic QC issue than for 100 $3000 basses, given the total value involved
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I just recently went through the same with Fender 6 months worth before I found a Customer Service Agent who was helpful and persistent and that still took another couple months to get anything done.
It started with them implying I bought my Bass used because I got a discount.[then went downhill from there] I sent receipt but they said it Didn't say 'Brand New' anywhere on receipt
So I sent them Ad from website were it did say Brand New and had serial number on Ad that matched number on receipt. I asked why they just did not call shop to confirm instead of accusing customer of attempted fraud? They Ghosted me after that.Tried contacting another CS Agent; told me they don't sell part. I asked don't they stock parts for warranty [it is a 2019] no response Etc. Etc. didn't get better till 4th Agent contacted.
