UPS lost my Sadowsky Will Lee 5 String. When I called to report that I did not receive the bass, they told me what I needed to do; not what they would do to get the bass delivered.
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UPS Failure
- Thread starter mobax
- Start date
How can they "get the bass delivered" if they lost it?
Don't get.me wrong. I'm not taking their side. Rather I'm stating the obvious. They can't deliver a bass they can't find.
Don't get.me wrong. I'm not taking their side. Rather I'm stating the obvious. They can't deliver a bass they can't find.
I've gotten notifications that the item was delivered when it was not, at least it wasn't delivered to ME.
UPS started an offshoot delivery service that works in conjunction with USPS to deliver. Last week I got notification that a package was "delivered" and it was not. After connecting with the post office, they dug it up and got it to me.
Admittedly, though, it was a small satchel, not a big, honkin' box with an expensive bass in it.
My issue is boxes don't get "delivered" until they are, well, "delivered." We need deliverance from this new policy of delivering without delivering.
Admittedly, though, it was a small satchel, not a big, honkin' box with an expensive bass in it.
My issue is boxes don't get "delivered" until they are, well, "delivered." We need deliverance from this new policy of delivering without delivering.
In this day and age, I no longer find it hard to believe that technology has consistently failed us, especially when the 'backup' is human error...
There is an upcharge for actual delivery...
"She got a real pretty mouth, ain't she?". Agreed, @BusyFingers ... the latter is better... can't remember how many counseling sessions I attended, after seeing the movie...
I Hope they find it for you. I have a problem with the post office here. I refuse to get anything sent through them for my business because they lose it, deliver it to the wrong house or mark it delivered at the end of the day when they are open on Saturday and then deliver it on Monday. Meanwhile my customers are asking why their rifle isn't ready. We had a mail man who delivered to us who lived on the same street as us and he still got the deliveries wrong. He eventually got fired because he was drinking at home during lunch and delivering mail at 8pm at night after he goofed off all day. Everybody hated the guy and he was pretty stupid to pull that stuff in his own neighborhood.
That is one reason I will not use OOPS (UPS). If they don't break it, they lose it. FedEx is more careful, less $ and far more reliable. Even their Smart Post has never been a problem. Only a little slow. Hope they find your bass and get it to you!
That's a darn shame, welp, gotta go play this awesome new Sadowsky Will Lee that just showed up...
I keed, I keed...
Stay on them, my man. UPS lost a 410 cabinet that was one state away...
As was asked, did it get "delivered" to someone else, or is it just lost? If it's lost, keep on them! Call every day and keep going up the chain. Call your shipper and have them call and describe the box. If it got dropped off at the wrong address, be prepared for a fight. That could take a while to resolve.
I would say they're the worst, but I had a cab shipped FedEx overnight...I got it two weeks later. At least FedEx managed to find my cab and get it to me, albeit WAY after they were supposed to. UPS, OTOH, lost a 410 cab, about 3-3.5 feet tall, about the same width, weighed around 65+lbs, and never found it. I got my money back, but it took around 2-3 weeks...
Man, I feel for you, bro. I know what this feels like. I wish you the best of luck!! We are rootin' for ya'-
What a brilliant rendition. Her timing is fantastic.
- Oct 18, 2012
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- Endorsing Artist: Fender, Spector, Ampeg, Curt Mangan, Nordstrand Pickups, Korg , Conquest Sound
I have never had a problem with UPS. Every time I have used them, the item was delivered on time. Post office is a different story. There is a major sorting center in Kearney, NJ that has a reputation for losing items. I recently purchased a bass that got held up there for almost a week.
OP how do you know they lost it? Was it marked as delivered but not there? Sometimes stuff gets lost in transit for awhile or sent to the wrong location. Some people steal mail off porches too sadly, which is why signatures can be smart.
I have had mostly good luck with USPS but considering the insane amount of mail they deal with it's not surprising how many stupid mistakes they make. Some of the mistakes themselves on the other hand are ridiculous though.
I have had mostly good luck with USPS but considering the insane amount of mail they deal with it's not surprising how many stupid mistakes they make. Some of the mistakes themselves on the other hand are ridiculous though.
