May of '83, took my then girlfriend to see Journey for her birthday. They were probably at the peak of their fame right about then. In fairness, I appreciated what I'd heard of the musicianship on the radio, but was never really much of a fan. Talk about dull, lifeless & by-the-numbers...not engaging in any way and though I can't swear it, I believe a good portion of it was "canned."
By contrast, the opening act (The Greg Kihn Band) blew Journey off their own stage. I had no idea who they were until they tore into "The Breakup Song," but 10 minutes into their set, every seat in the Garden was filled, the house lights came down and the crowd really got into what I'd still consider one of the best sets I've ever seen an opener pull off. Wasn't particularly a fan of that style of pop, but the interaction with the audience, the selection of music & the energy they put into it seriously earned my respect. To their credit, Journey allowed them to answer the crowd howling for an encore...twice.
I realize there's a lot more to the equation than just that night, but based on my experience that evening, I still think it unjust that everybody still knows Journey, but mention Greg Kihn and you usually get a blank stare.