Zon basses - is everything OK ?

[bigsnack]

Just curious how your are trying to communicate with them. Are you emailing someone specific, a general email box, calling, etc.?

I emailed Joe about a month ago and haven't heard back. That's the first time it's taken more than a week or so to hear back from him. My instrument still isn't overdue, but it's not comforting to have the communication get worse as the due date gets closer.

Hi! I've been emailing both Joe's email address, and the "Customer Service" email that Martin has responded to me from before. I called the shop and spoke to Joe about 11 months ago, but haven't called since. At this point, I don't want to hear any lip service, so I've been avoiding calling. Maybe I should put a call in after the New Year to see if they've taken on a New Year's resolution to finish up some overdue instruments!

 

[gwangi]

There was somebody a quite a few posts back that said they lived near the Zon building and they said they would possibly stop by and see if they were even open but never heard back from this person.

 

[kesslari]

"...he never come back from Copperhead Road"

 

[bigsnack]

"...he never come back from Copperhead Road"

Haha yes they were sucked into the vortex, never to return!

Guys, I'm truly starting to believe that my money is gone and this bass is a phantom and will never be delivered. I would love to be wrong, but I'm emotionally prepared to let it go at this point. I will keep reaching out but the world is telling me that it isn't going to happen. Regardless, I hope everyone has a wonderful holiday season!

 

[31HZ]

This is the saddest thread on TB.

 

[kesslari]

I looked at their FB page and see a post from Dec 3. So they haven't closed up shop.
Keep trying to reach them.

 

[JuanB]

I will make my way over there some time in the new year. I wish everyone a happy and safe holiday season.

 

[joelns]

This is the saddest thread on TB.

This and the Huff scroll basses. Makes me so sad that vendors won't deliver on their commitments. Hoping against hope that Zon will get everyone squared away in the New Year.

 

[J_Bass]

Zon, Huff, Prat, the guy that made DBs for rockabilly, etc., etc..

 

[WG Plum]

Zon, Huff, Pratt, the guy that made DBs for rockabilly, etc., etc..

Kind of makes me glad I'm perfectly happy with lower tier Fenders and FSOs.

 

[bobdabilder]

Don't lose hope. Merry Christmas.

Haha yes they were sucked into the vortex, never to return!

Guys, I'm truly starting to believe that my money is gone and this bass is a phantom and will never be delivered. I would love to be wrong, but I'm emotionally prepared to let it go at this point. I will keep reaching out but the world is telling me that it isn't going to happen. Regardless, I hope everyone has a wonderful holiday season!

 

[jim nolte]

I looked at their FB page and see a post from Dec 3. So they haven't closed up shop.
Keep trying to reach them.

Which brings up a good point, has anyone tried to contact them through their FB page or Messenger ?

 

[Jefus]

I looked at their FB page and see a post from Dec 3. So they haven't closed up shop.
Keep trying to reach them.

Instagram post from less than a day ago. Someone is still taking care of their social media.

Login • Instagram

 

[mrgittleman]

Haha yes they were sucked into the vortex, never to return!

Guys, I'm truly starting to believe that my money is gone and this bass is a phantom and will never be delivered. I would love to be wrong, but I'm emotionally prepared to let it go at this point. I will keep reaching out but the world is telling me that it isn't going to happen. Regardless, I hope everyone has a wonderful holiday season!

Hang in there. I felt the same way about five years into the wait. I have called and emailed the shop whole bunch of times week of 11/22. Finally got an email response on 12/9. It pays to be persistent and keep letting them know that you are waiting and that you want your instrument now. I received the usual excuses (hardware,electronics, build issues, pandemic) and was told I might receive it sometime next year. At least I finally received a response and Joe is still building. Happy Holidays.

 

[J.Wolf]

I felt the same way about five years into the wait..... was told I might receive it sometime next year. At least I finally received a response and Joe is still building. Happy Holidays.

help me out here, what is it about your custom order that would explain why the wait is so long? I feel like I'm missing something.

 

[mrgittleman]

help me out here, what is it about your custom order that would explain why the wait is so long? I feel like I'm missing something.

@Angus waited 12 years for his Zon.
You would pretty much have to ask Joe about why it’s taking so long because I haven’t gotten a straight answer. I posted my build sheet in the Zon Club thread it’s a Vinny 6 32” w/Nordstrand pu’s and Hipshot/Graftech peizo bridge.
Nothing super custom nothing super special. As has been brought up before some people actually get their builds in 18 months and some people have to wait a long time there’s no rhyme or reason.

 

[Gunga Din]

@Angus waited 12 years for his Zon.
You would pretty much have to ask Joe about why it’s taking so long because I haven’t gotten a straight answer. I posted my build sheet in the Zon Club thread it’s a Vinny 6 32” w/Nordstrand pu’s and Hipshot/Graftech peizo bridge.
Nothing super custom nothing super special. As has been brought up before some people actually get their builds in 18 months and some people have to wait a long time there’s no rhyme or reason.

The only custom build bass I ever ordered was from Bravewood: a 1960 Jazz relic in Oly White that was delivered three weeks behind schedule. A Celtic bouzouki I commissioned around the same time ran three months over and that had me wondering what was going on. A six-month delay would have me requesting my deposit back. I really feel for folk that are 10, 20 years into a commission and have SFA to show for it.

 

[gwangi]

Man this thread is getting more depressing!!!!

 

[J.Wolf]

@Angus waited 12 years for his Zon.
You would pretty much have to ask Joe about why it’s taking so long because I haven’t gotten a straight answer. I posted my build sheet in the Zon Club thread it’s a Vinny 6 32” w/Nordstrand pu’s and Hipshot/Graftech peizo bridge.
Nothing super custom nothing super special. As has been brought up before some people actually get their builds in 18 months and some people have to wait a long time there’s no rhyme or reason.

gotcha, I assume on his end of the bottle neck would be fabrication of the shorter neck, not that that explains anything. Just curious why the build cycles are so inconsistent and out of order. but I can’t say that it’s surprising.

It’s really a drag. I know I would be really unhappy to have a bunch of money tied up, being told one thing and then seeing other basses getting finished up and shipped the meantime. And if the “ solution“ is to constantly badger him and raise hell, that is no solution at all

 

[gwangi]

gotcha, I assume on his end of the bottle neck would be fabrication of the shorter neck, not that that explains anything. Just curious why the build cycles are so inconsistent and out of order. but I can’t say that it’s surprising.

It’s really a drag. I know I would be really unhappy to have a bunch of money tied up, being told one thing and then seeing other basses getting finished up and shipped the meantime. And if the “ solution“ is to constantly badger him and raise hell, that is no solution at all

Good points, and the thing as well is nobody can't get there deposits back which blows me away.