I would agree. He's been on here before, although very sparsely. He can end the speculation by either coming here and giving us some honest information, or just simply DELIVER INSTRUMENTS.
Both would be amazing, but I won't count my chickens...
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Zon basses - is everything OK ?
- Thread starter Rumblefisher
- Start date
I would agree. He's been on here before, although very sparsely. He can end the speculation by either coming here and giving us some honest information, or just simply DELIVER INSTRUMENTS.
Both would be amazing, but I won't count my chickens...
What's the point? You can't justify a 5+ year wait with terrible communication, false promises etc.
The damage is done at this point. The only thing Zon could do that would change my opinion, personally, is to finish and ship out the basses, then refund at least 50% of the original price.
The damage is done at this point. The only thing Zon could do that would change my opinion, personally, is to finish and ship out the basses, then refund at least 50% of the original price.
- Apr 29, 2003
- 9,074
- 9,790
- Disclosures
- Contributor- Bass Musician Magazine | Marketing Manager- Trickfish Amplification
Never underestimate the value of clear communication. YOU may not be satisfied with the builder directly engaging these issues, questions etc.. without some kind of concrete outcome or restitution, but I think he could do a lot ot of damage control/confidence building if it was at least acknowledged publicly.
Heck, I'd even be marginally impressed with "man, I really apologize for these delays. We've been doing our very best to keep up with orders but acknowledge that our build times and communications have gotten away from us and I want to make efforts to make it right with our customers". But that doesnt sound like messaging consistent with the history.
Would I order a ZON if that happened? Probably not, but at least I'd know the intentions are good.
Heck, I'd even be marginally impressed with "man, I really apologize for these delays. We've been doing our very best to keep up with orders but acknowledge that our build times and communications have gotten away from us and I want to make efforts to make it right with our customers". But that doesnt sound like messaging consistent with the history.
Would I order a ZON if that happened? Probably not, but at least I'd know the intentions are good.
- Apr 29, 2003
- 9,074
- 9,790
- Disclosures
- Contributor- Bass Musician Magazine | Marketing Manager- Trickfish Amplification
Having worked there 20 years ago, and knowing how great the instruments are, and knowing Joe as a person, I feel like I have a vested interest in hoping that this can turn around and get straightened out, for the sake of all involved. But if it werent for my nostalgia, I would probably feel differently, and I tend to agree with "the market has a way of dealing with businesses like this". Its one of the only resounding benefits/corrections of capitalism as far as I can tell.
I also hope that this gets turned around. I really love his instruments. They are excellent. Come on, Joe! You can do it!
Exactly how I feel. That legacy should not end like this!
Are you still in touch with Joe? If so, would you be willing to contact him about this?
- Apr 29, 2003
- 9,074
- 9,790
- Disclosures
- Contributor- Bass Musician Magazine | Marketing Manager- Trickfish Amplification
We are not currently in touch. The last correspondence I got from him was, shall we say, less than positive. So no, not me.
I'm in the "hopes and prayers" category as far as my level of interest in getting involved.
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For what it's worth they emailed me back a couple of days ago with an address I could send my pickups to. So, that's a positive I'll send them return receipt.
I'll send them return receipt.
I'm not trying to insult any one that is waiting for there bass, I guess I really want this thread to start moving along and folks getting there instruments, the thing is this thread just seems to go into limbo some times, the weird thing is I remember this music store in Lakewood, Colorado called Rockley Music back in the early 90's sold quite a few high-end bass brands like Alembic, Pedulla, Ken Smith, Fodera, Modulus, and yes Zon Guitars, this store was a dream come true, they always had a full stock of these instruments, especially Zon's, so what has happened now, Zon went from having dealers across the US to no dealers now and the company is in silent mode!!!!
Same. I've checked in once a month since being promised my instrument in October, and no responses since then.
Just curious how your are trying to communicate with them. Are you emailing someone specific, a general email box, calling, etc.?
I emailed Joe about a month ago and haven't heard back. That's the first time it's taken more than a week or so to hear back from him. My instrument still isn't overdue, but it's not comforting to have the communication get worse as the due date gets closer.
