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Bass Strings Online

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I am 100% pleased with BSO and Jason. Anything can happen to any company , its how they fix the problem that matters. I messed up once (not BSO) and Jason took care of me (when he did not have to) so I will always buy here.

Just remember there are people out there who you can never please. I like your reminder emails maybe every week and then have a turbo button for people like the OP that will send it out every 5 minutes and after they cancel keep sending to see why they are dissatisfied for maybe a month or so. And then have an opt out button, when they push that increase to every minutes and so on.
 
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Guys I think the OP is....like....gone now
Nope, just don't have anything else to contribute here. I put my experience out there, others have replied with theirs, case closed for me. I don't expect daily updates on an order but, if like BSOL is saying, there is an actual delay (for an item "out of stock", read: being drop-shipped...) I WOULD like to be made aware of that before having to go take action and text a company.

That's it - the site says "ships within 1 to 3" days, it'd been 8 with not a peep, so I was frustrated and worried for my show. Mega corporation evil hyperbole aside, I'm getting the strings and fast fret tomorrow morning for same price, courtesy of Overlord Bezos. All's well that ends well.
 
BSO and @SLaPiNFuNK rule. I have the pleasure of dealing with Jason on a number of occasions. For what he offers, I will take it "warts" and all. I say "warts" because I'll be honest, I've had some frustration ordering from them a couple of times. But really that's just me. I'm spoiled in thinking anything I order online will ship the same to next day. BSO doesn't always operate like that and I understand that. Sometimes he's at the mercy of other mfg's. But what he offers in customer service and competitive pricing keeps me coming back regularly. His selection rules too. It seems he can get almost anything and the prices are just second to none. So for a guy like me who likes to change my stings monthly for the most part its a great resource to have. Oh, and being a member of TB, you get an even further discount! How can you beat that?!

I'll still shop BSO as long as they are around. They also rule because I can go to local GC's and price match with products they carry that I may buy ;) Thanks for all your hard work and services Jason!!!! Keep up the great work!
 
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I've been dealing exclusively with BSO for the last few years and had nothing but great experiences. I prefer to support a small business owner even if he is not in my town. That he is a TB member is even better. He has always done his best by me and that's all I can ask for. That he has about the best prices on strings doesn't hurt either!
 
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I may have ordered from there in the past. This thread prompted me to visit the site. Saw some amazing deals on my favorites. Made a quick purchase and set up an account.

I have to admit, this “negative” thread did prompt me to do all this. I bet it did more than a thread starting out with a bunch of praise would have.

Conspiracy theory? Maybe it was intended? Just kidding.

As a side note - Some of you kids out there don’t have a clue how convenient it is to buy your necessities vs when many of us were growing up. We had to deal with geographic monopolies (i.e. the local Sam Ash) and were stuck using whatever they had at whatever price they wanted to ask. And I grew up just outside of NYC. Sure I could take the train into the city and have more options, but at a cost of time and train fare.

Keeping sellers like this one in business is a far better option than just feeding Jeff Bezos. We live in amazing times.
 
Here is what I can say,
I have ordered many things from Jason. I even have made mistakes in orders, my mistakes not theirs, and Jason went out of his way to fix them. He is top notch in customer service. Only reason I don't order more things is because my TIs just last forever so I haven't needed strings. But otherwise will continue to be a customer
 
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