This reminds me of support I had from Taylor Guitars, a few years ago. A friend removed and lost my truss rod cover on a guitar that was pretty rare. Fairly plain, but unusual wood combination. I contacted Taylor to ask for a cover, and because they didn't have the exact original type, they sent me six in different woods. Better yet, for a 10 year old guitar, they overnighted the package at no cost! I have now had it for 22 years, and will never part with it.
So, I was debating between a Sandberg VM5 and a Maruszczyk Jake with a P/MM style combination. I ended up going with the Sandberg, and get it in about a week, and made the decision after reading about your experience.
Can't wait!