Bought mine (500Combo) new in October 2017 here in Australia. It was shipped to me from 450 miles away in another city and arrived exactly as the pictures you showed. Same Fender box, same foam corner protectors, inside a large plastic bag, etc etc. and it is new not refurbished. The 115 cab came packaged the same way in a similar box. Both boxes were marked on the side "Made In Indonesia".It was purchased new from Sweetwater and they told me that it would ship in a Fender box. It was backordered when I ordered it so unless Fender sent them a refurb, it’s a new one. I haven’t seen any sign that it was a refurb: it looks brand new. My guess is that they have changed their packaging in the four years since you purchased yours? Or Sweetwater changed the packaging when they received it? They definitely opened it to put in the invoice and candy in the box.

