I'll admit that we spend a lot of time at halls/venues where bands do line checks and such. We do our best to build pro gear.
I also recognize that our gear isn't for everyone for every application. I wish we could accomplish that...but, we can't.
So, with that being said, I have no problem in giving you a refund. I'll take the hit. In other words, I'll refund to you what you paid the dealer if you aren't happy with your amp or, if we can't make you happy. I'll even refund the money before we receive the amp.
In the end, we don't have control over how you'll like our product but, we can affect how we'll stand behind it.
Please PM me as to how you'd like to resolve this.
I appreciate the offer and knowing your reputation for service I'm not surprised by it, however, it's not really a deal breaker, just an annoyance at times. I actually really like the amp otherwise.


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