I may be more "grammar-concerned" than most, but to me, Mikey's writing seemed really...off.
Like those spam emails you get whenever you post something on Craigslist.
Way too wordy, way too much passive voice, circular arguments, etc.
It was in sharp contrast with my first experience dealing with a smaller-volume builder; my first Dingwall bass.
I pick up the phone and dial the number for Dingwall; after 2-rings, it gets picked up:
"Dingwall Guitars, Sheldon Dingwall speaking..."
I explain the issue/problem (half of the neck pickup went out)
He replies "Dude! That sucks, I'm so sorry! What's your address?"
I give him my address and before I even state what I would LIKE to happen, he asks if I'm comfortable soldering in a replacement.
When I say that I am, he tells me that he's going to OVERNIGHT me the pickup (and a set of strings for my trouble).
That's the kind of personal attention that one-on-one dealings with a luthier SHOULD yield.
I don't think it's any coincidence that the price of Dingwall basses has almost doubled in the 9-years since then -- and people are happy to wait because the communication and customer service are fantastic.
It's great to see that this passion and precision are common among the GOOD luthiers out there.
But it sucks when the good guys have to do damage control for the a-holes...
Like those spam emails you get whenever you post something on Craigslist.
Way too wordy, way too much passive voice, circular arguments, etc.
It was in sharp contrast with my first experience dealing with a smaller-volume builder; my first Dingwall bass.
I pick up the phone and dial the number for Dingwall; after 2-rings, it gets picked up:
"Dingwall Guitars, Sheldon Dingwall speaking..."
I explain the issue/problem (half of the neck pickup went out)
He replies "Dude! That sucks, I'm so sorry! What's your address?"
I give him my address and before I even state what I would LIKE to happen, he asks if I'm comfortable soldering in a replacement.
When I say that I am, he tells me that he's going to OVERNIGHT me the pickup (and a set of strings for my trouble).
That's the kind of personal attention that one-on-one dealings with a luthier SHOULD yield.
I don't think it's any coincidence that the price of Dingwall basses has almost doubled in the 9-years since then -- and people are happy to wait because the communication and customer service are fantastic.
It's great to see that this passion and precision are common among the GOOD luthiers out there.
But it sucks when the good guys have to do damage control for the a-holes...

