My Apologies To All Here

[Greg_S]

I admit I was pissed off at Fender and wasted everyone's time here with my rant. I should have known better to respect everyone's time. It all ended well - the gift arrived on in time for Christmas, so I'm done.

I apologize and wish all a Happy Everything!

 

[Gorn]

You knew better? Have you ordered basses directly from Fender during one of the busiest shipping weeks of the year and had a bad experience before?

 

[Tim817]

lesson learned !!! always go with your gut!

 

[The Chuck]

Maybe they'll send you a nice Fender hat for your trouble- if you ask nicely.

 

[Gorn]

I knew better than to buy a bass (or anything for that matter) from Fender. I've boycotted them for years as I think they're a poorly run company but was willing to give them a shot after drinking all the KoolAid this forum provides us about Fender.

I think they'll be okay without you.

 

[mdogs]

Clearly you have no idea how the shipping industry works. Everyone wants to blame either GC or Fender for everything that is bad in the music world. Please send the bass back and never deal with Fender again, they don't need customers like you...no I am not kidding.

 

[Fat Steve]

Bass just arrived - no phone call, no email with an updated tracking number, nothing.

So, they got it to you by the 23rd? Excellent! That's great service. I hope you enjoy your quality Fender product for years to come. You must be really happy.

 

[Nev375]

I guess Fender and Fed-ex should fire their entire staff of fortune tellers.

 

[tedious1]

Congratulations! You've discovered the only real difference between Squier and Fender! It's not quality control, it's not where it was made, it's all about how far round the bend they can drive you when you order it.

Just thank your lucky stars it wasn't a Custom Shop model, for that kind of money they'd probably feel obliged to deny your existence for a few months to just to make sure you were properly wound up.

Oh yeah, pics or it didn't happen!

 

[lowsideonacurve]

I'm guessing string spacing isn't really the issue.

 

[dalkowski]

OP:

1. Learning that your shipping was "cancelled" had to be jarring: "Cancelled" means "end of story, it won't be shipped." As in, "Sorry, Saturday's gig is cancelled." You should have been told it was "postponed." Whichever computer or database sent that notice needs a vocabulary upgrade.

2. You're right, Amazon has shipping down cold — it's the heartbeat of their business. I'm going to guess that the Fender e-commerce operation is little better than a marketing afterthought. I'm not surprised if no one in promotions thought to say, "hey, are we really going to be able to fulfill this deal three days before Christmas?"

3. You got your bass, however painfully. I'm glad it worked out for you; these things usually do. I respect your frustration, but if it meant that my biggest holiday season crisis was enduring a day in shipping limbo for a Squier that I wasn't buying as a gift, then I'd happily trade places with you.

 

[Jazz Ad]

I'm not sure if I get this right.
OP hates Fender and considers they make inferior products.
He decides to try to change his mind by ordering the cheapest bass in their range.
While trying to find specs without success (Google will tell you the string spacing is .750, within seconds), he finds a great deal on overnight shipping.
He received his bass on the 23rd instead of the 22nd and on this basis, before trying his entry model, establishes that Fender products suck and the company is terrible.
Do I get it?

 

[Gorn]

Bass just arrived - no phone call, no email with an updated tracking number, nothing.

Are you gonna return it and go for a 50 year boycott?

 

[Joedog]

Bass just arrived - no phone call, no email with an updated tracking number, nothing.

Well that just sucks (Bah Humbug!)! LOL.....Merry Christmas.

 

[Gorn]

I'm not sure if I get this right.
OP hates Fender and considers they make inferior products.
He decides to try to change his mind by ordering the cheapest bass in their range.
While trying to find specs without success (Google will tell you the string spacing is .750, within seconds), he finds a great deal on overnight shipping.
He received his bass on the 23rd instead of the 22nd and on this basis, before trying his entry model, establishes that Fender products suck and the company is terrible.
Do I get it?

Winner winner chicken dinner.

 

[Nev375]

Why did you end your boycott if you knew this was going to happen?

Maybe you should go work for Fender as they obviously need help in predicting future shipping demands of other companies.

 

[Smooth_bass88]

So the guy's mad because an inexpensive Squire bass arrived an extra day late during the absolute busiest time of the year for both retailers and the shipping industry? He's gonna boycott the Fender company forever for this? I don't get it.

 

[tedious1]

Here's the order of pics, showing Fender order with tracking number. Followed by the FedEx screen showing shipment cancelled and lastly the bass itself.

Sorry, I forgot the emoji, I was mostly pulling on your leg about the pics.

But, pretty bass, I generally don't care for 3TS burst, but on both my Jag and your P, it looks good.

 

[Gorn]

Fender - you screwed the pooch and I'm even more disappointed in myself that ending my boycott of Fender products for 40+ years turned out like this. I knew better.

hmmm....
SOLD - Fender Roscoe Beck V
SOLD - Fender Jazz Plus V
SOLD - FS: Beautiful black Fender American Deluxe Jazz V Bass
SOLD - FS/FT FENDER JAGUAR MIJ RED HEADSTOCK AND BODY

 

[Nev375]

Not mad that it was a day late! It's the attitude and incompetence of their customer service - period.

Yeah... Attitude and incompetence can be annoying.