First, props and respect for Sam Sherry's sage and eloquent post. Hear, hear.
I am generally unconcerned with the tone or style of someone else's delivery, unless they are verbally skilled, funny, or both.
Here is some of my repertoire of quotes/thoughts, which help me see productive shapes in the occasional controversies (real or imagined) of life:
- "Aggression breeds aggression."
- It helps me to worry about things in direct proportion to the amount of control I have over them.
- "Resentment is like a cup of poison we pour for someone else, but end up drinking ourselves; it only hurts us."
- "Respond, don't react."
- "When a person offended (us) we said to ourselves, 'This is a sick man. How can I be helpful to him? G*d save me from being angry. Thy will be done.' "
- "Nothing pays off like restraint of tongue and pen."
- "It is a spiritual axiom that every time we are disturbed, no matter what the cause, there is something wrong
with us."
- The thought that being polite never hurts my dignity or self-esteem, lets other stew in their own juices, and sends a powerful message about my refusal to let other folks darken my day.
(edit: All of these thoughts/sayings are things I heard, read, or learned elsewhere; I am sharing them because they help me and seemed relevant. I made up none of them.)