Just wanted to share a really positive Markbass story with the club. I only bought my head the other day and got a special deal as the face plate said LM 250 whilst the rear plate said LM II, I was assured that it was an LM II. Anyway I can be kind of cynical and distrusting so I emailed Markbass in Italy and asked them if they could tell from the serial number. Long story short they just telephoned me and asked me to check the number of heat sinks in the head (you can see them through the vents), there are 2 which means that it is an LM II. This is the kind of service I could get used to, I've never had a manufacturer call me, it's normally all email or I have to call them (repeatedly in some cases). Having used the head at rehearsal yesterday I am not only super impressed with the product, but also with the company. It's good to know that MB owners have that kind of support behind them.