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Sadowsky in distribution agreement with Warwick

#184
mmon77 said:
As long as Roger Sadowsky is putting his name on the headstock (allowing it to be put there), I doubt that the quality will change.
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I like Sadowskys, and I like Warwicks. For me this is a very "you got chocolate in my peanut butter" moment.

But Roger Sadowsky's name is not a magic talisman. The point of the deal seems to be too increase production beyond what Sadowsky has done before. This is uncharted territory for a lot of people. There may be growing pains.

Let's give the new lines an opportunity to earn Sadowsky's reputation over again - and not assume they already have.
 
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#192
heinpete said:
...I don't know of a single example, do you? ...and that's also not the aim of "mass-"production!
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Well, I believe the actual aim of mass production is to produce a given product in mass quantities for less cost than possible in smaller quantities. Quality is not supposed to change. Many times it does, but that doesn't mean every time.

In this case however, I don't believe mass production is the goal. The goal seems to be increased production. A larger team, with more resources can increase production without decreasing quality, if that is their goal. Only time will tell whether it is or isn't.

At this point, it's all just speculation.
 
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#194
heinpete said:
...but higher production numbers historically never increased or maintained the quality, as a basic principle of commerce...
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Computers, phones, TVs, firearms, airplanes, rockets, tanks, etc, etc. Handmade usually isn't all its cracked up to be. It's no secret that Sadowsky (NYC) outsources their components. They're not hand milling a block of metal into a bridge. A CNC in New York and a CNC in Poland are both capable of producing results that are within 1/10,000th of an inch in tolerance. The design of Sadowsky basses has matured over the years. if that same formula is used, they will be great.
 
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#195
Stewart13 said:
Sounds like you seriously had a bad experience... what’s your gripe?
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Turns out the bass I bought (Thumb NT 5) had been sitting in storage for two years between construction and sale. Three cracks in it, including one in the body from an improperly mounted screw. Warwick was incredibly reluctant to deal with me personally on the matter - despite the fact that their Canadian distributor denied all accountability and even insisted there was nothing wrong with the bass. I had to fight to get Warwick to take the bass back. With the three cracks (and a nut that fell off within the first week of my owning the bass) I made it clear that I expected a replacement and not a patch-up job. Warwick refused to even communicate with me on the matter. No discussion, no "We're sorry you've had to deal with this problem", just a returned bass at my expense. Even a pack of free strings - heck even a free sticker - would have made me feel a bit less bitter about the whole thing, but I was made to feel like Warwick really didn't give a damn.
 
#196
Geri O said:
But to me, the appeal of the Sadowsky basses came from the basses made in New York. So for me, I would not feel as though I owned the Sadowsky I really wanted unless it was the New York-made bass.
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I'm a fan of all their lines, but I also agree the NYCs are extra-special. Thankfully the NYC customs are outside this deal and remaining as they have been... NYC made by Roger and his team.
 
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#197
bass12 said:
Wow - if only I'd received treatment of a similar kind I'd have much nicer things to say about Warwick.
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My problems were with the store I ordered it from. They were so slow and unresponsive for things. I ended up emailing the email address Warwick sends to you after an order for spare parts asking for feedback to give my feedback about the delays on my order and the eventual damage to the bass. Wilfer (I honestly believe it was him) emailed me back directly, looked into everything, confirmed it was not damaged before leaving there, helped expedite my reorder, etc.

I don't know that the bass was truly damaged in shipping because without the case being damaged it wouldn't make much sense to me at all. I suspect someone opened it to try it out at the store and it got damaged there. But whatever. The store did give me some extra features on the bass at no additional cost. All in all it ended up as a win by my measure.
 
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#199
deepestend said:
I just spoke to Roger and he has been at events the past two days in Germany and hasn't been able to do much else. He's going to try to get on Talkbass and respond to some threads in the next few days.
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Hopefully, he's been here before and he knows how it can get though.
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#200
bass12 said:
Turns out the bass I bought (Thumb NT 5) had been sitting in storage for two years between construction and sale. Three cracks in it, including one in the body from an improperly mounted screw. Warwick was incredibly reluctant to deal with me personally on the matter - despite the fact that their Canadian distributor denied all accountability and even insisted there was nothing wrong with the bass. I had to fight to get Warwick to take the bass back. With the three cracks (and a nut that fell off within the first week of my owning the bass) I made it clear that I expected a replacement and not a patch-up job. Warwick refused to even communicate with me on the matter. No discussion, no "We're sorry you've had to deal with this problem", just a returned bass at my expense. Even a pack of free strings - heck even a free sticker - would have made me feel a bit less bitter about the whole thing, but I was made to feel like Warwick really didn't give a damn.
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And this was a brand new Thumb 5? This seems like a rare one-off experience. I’ve always had decent experiences dealing with Warwick.
 

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