You still haven't told us who's shipping document you filled out and should have a copy of.
Enjoy the benefits of a premium membership!
Upgrade Account
-
TalkBass has been independent since 1998. Add your voice.
Create a free account to reply to discussions, view embedded media, and browse with fewer display ads.
Join free Log in
Want zero display ads or expanded classifieds tools? Compare plans.
UPS/USPS lost my bass
- Thread starter Marley's Ghost
- Start date
That was the best. Thread. Ever.
I followed it from the very first (thank God) and dropped it when he got the bass back.
I'm still confused what exactly you're trying to get USPS to do for you. You shipped and insured it via USPS, right? If so, everything you need is here:
https://www.usps.com/ship/file-domestic-claims.htm
File the claim, its that simple.
https://www.usps.com/ship/file-domestic-claims.htm
File the claim, its that simple.
Amen, brother. It just makes me hate all shipping companies more to see further evidence that the price they ask isn't enough for them to give two s**ts if your package literally disappears. "Insurance" is BS, it's essentially fraud.
)
BurningSkies
CRAZY BALDHEAD
- Feb 20, 2005
- 27,956
- 20,348
- Disclosures
- Endorsing artist: Dingwall Guitars
Every time I've shipped something from a location ( shipping store, UPS or FedEx depot, Kinkos place, etc.), I've filled out a little form that involves the shipping info, my info and the insurance info. All that stuff. It says who's handling it and what method its going, and how much its insured for. Even at the post office, when you ship something and ask for delivery signature, insurance, etc., there's some little bits of paper with stamps and stuff. Third party places still make you fill out a shipping form from FedEx or UPS along with their own stuff.
I'm not sure what the confusion here is about. I'm not sure why you'd go to a shipping vendor and then use USPS to ship an expensive item, given their tracking info borders upon nonexistent to the point where it doesn't even appear in their system until after the package has been delivered. Also I'd probably walk into wherever I shipped from and stand at their counter and make them do stuff in front of me...because that's how stuff gets done.
Just sayin'. But then the last few basses I've shipped I've packaged extensively and carefully by myself and also upgraded the shipping methods to make sure that it gets there FAST and with good tracking that I can follow.
I'm not sure what the confusion here is about. I'm not sure why you'd go to a shipping vendor and then use USPS to ship an expensive item, given their tracking info borders upon nonexistent to the point where it doesn't even appear in their system until after the package has been delivered. Also I'd probably walk into wherever I shipped from and stand at their counter and make them do stuff in front of me...because that's how stuff gets done.
Just sayin'. But then the last few basses I've shipped I've packaged extensively and carefully by myself and also upgraded the shipping methods to make sure that it gets there FAST and with good tracking that I can follow.
Nah, it's just like any other form of insurance -- it's money you spend in the hopes that it will never be used. The goal in getting insurance is to spread the risk of losing something valuable into smaller, easier-to-afford chunks.
It's that way with other things, too. With a cheap bass, you might use a cheap gig bag to haul it around. With an expensive bass, you are more likely to have a hard shell case or a high quality gig bag. Why? Because you want to protect your investment. The difference in price between a cheap gig bag and a hard shell case is essentially insurance.
It's probably best for you to just consider insurance as part of the actual cost of shipping. Less stress that way.
No, it's not like any other form of insurance. Nor is it like any other business. In any other insurance, if something out of the insurance company's control goes wrong, that's when they have to pay out. Shipping insurance is is paying for the company to literally JUST DO IT'S JOB for certain, and nothing more. You don't get anything extra for insurance except the assurance that if they manage to totally screw up the job they promised to do, they'll actually take responsibility for it. In any other business, if they completely fail to deliver a good or service, they'll be bending over backwards to make you happy. Imagine if the pizza guy came to your door and said, hey sorry man, the pizza got dropped on the way here, that'll be $25, too bad you didn't insure it. Even if you consider it part of the cost of high quality shipping, it's dead wrong. You pay less for a gig bag, yes, but you still get a gig bag, low quality as it may be. You pay less for shipping, and instead of getting slower shipping, or no tracking, or shipping that is not quite as good in some other way, which is something it's natural to expect if you're paying less, you might in fact just get no shipping at all.
THAT is why it is extortion (oops not fraud, I picked the wrong word the first time): if you DON'T get insurance, they can fail to provide their service and not be held responsible for it.
THAT is why it is extortion (oops not fraud, I picked the wrong word the first time): if you DON'T get insurance, they can fail to provide their service and not be held responsible for it.
Last edited:
This is comical. All we know for certain is that the OP took the package to a UPS Store. We have not been told if the method of shipping paid for (and its associated tracking and insurance) was with UPS or US Postal.
I understand what you are saying, I guess I just have a different perspective. If I want to haul around an expensive bass and protect it at the same time, I can choose to use a cheap gig bag -- and you're right, I would have it after paying for it. But is it sufficient to protect my bass? If I'm lucky, yes. But if I'm unlucky, and that's the choice I made, then I will regret putting my $2000 bass at risk in an attempt to save $100. But is that the music store's fault? They would have loved for me to spend the extra $100.
The thing is, there are more bad things that can happen to something during shipping than just getting lost or stolen, which is why I think the gig bag analogy is appropriate. Insurance protects against loss with all of them (minus any "Act of God" disclaimers).
Honestly I think you guys need to re-read the posts. He took the item into a UPS Store (which is not officially UPS related at all) and had them package it. He then paid to have it shipped via USPS. He said he does have a tracking number but that it shows nothing as USPS is saying they never got the package. UPS and USPS do pickups from the UPS Store during the day. The store says they handed it off but USPS shows no origination scan and they say they never got it. This is all right in this thread.
Yeah me too. That thread also put me onto the other thread about that kid that was ripping people off (Can't remember the name). I read that thread from front to back too.
Right. I think he needs to take his receipt to the store and have them deal with USPS. He paid the store for shipping which should include problem resolution. If USPS says they never received the shipment, then the UPS Store is at fault.
Got it.
So it would be helpful to know if this is a USP Store branded receipt, or an official USPS receipt with the UPS Store listed as an authorized agent or third party somewhere on it.
Another thread where the OP comes on here to bitch about crappy service, but takes no actual steps to get it resolved. Always makes me wonder about the truthfulness of the OP...
