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Check out what fedex "dropped" off

#47
Pilgrim said:
You've obviously never seen a typical Gibson headstock break. This is nearly a carbon copy of that mishap. Hundreds of those are fixed every week, many without a visible mark afterward.

Insurance should cover the repair - and hopefully the seller will negotiate a reduced price.
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Yep. One of the guitar players in a band I am in had a similar break to this with one of his Les Pauls. Our local luthier fixed it so well you can't tell it was ever broken.
 
#48
Could have been a flaw in the headstock that went over looked without the strings de-tuned, and some humidity changes in transit, and it finally caved in at the unforeseen week point or stress crack that might have been there the entire time? Yea it's a stretch but I'm trying to figure out how and why someone would ship a broken bass knowing they would have to deal with it later, and I don't see how it could break in the hard case like that from being dropped or whatever.
 
#51
I've used Fedex for 2 years now on all my ebay/TB sales, and never had anything like that happen. The damage you show is the rare exception from my experience with them. Doesn't help you, of course.

Without any visible damage to the shipping box or hard case, I'm not sure how Fedex is going to decide it's their fault.

Good luck and I hope it works out for you.
 
#52
No one delivery service is perfect
you would be stupid to think so
I have always used UPS and never had any problems
I have used FedEx and never had any problems
The thing that makes the difference is customer service

I truly hope you get this fixed and fixed in a manner that in the end works out for your benefit. Irregardless of the boxes if it was insured by the Seller , you should be okay
Just have to be patient. I know that sucks to hear :(

If all else fails that damage CAN be repaired by a professional
 
#53
I guess it could be damaged like that in a HSC without the case being damaged. If the case was padded inside the box and was packed pretty tight with the padding, and dropped from a big height, then yeah. It`s a stretch, but possible. Think about it like this: if you were in a car and ran off the road into a lake, hitting the water probably wouldn`t damage the car, but you would most likely eat the dash pretty bad. That is a real longshot, though. I am very suspect of the seller; looks like they shipped a broken bass with the intent of getting the shipper to pay for it. If so, you should be off the hook, but it`s still a d**k move.
 
#54
No Malarky said:
I concur with Stranger Danger, SMCD, and Rilander. This appears to be vandalism, or worse yet, a scam from the outset. I am still bummed for you Bro regardless.
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I wouldn't go down that road unless you have some solid proof. Because if the person deals normally on ebay, it certainly wouldn't take long to find out they're scamming people. The seller is most likely just as upset as the buyer.

I ship stuff all over the world... Items that are a lot stronger than a guitar... Things that are made out of aluminum plate and tube, that a grown man can stand on and not hurt... and I have seen my items look like they were run over by the plane that carried them... 1" aluminum tubing bent like it was nothing. I have no idea how they manage to do stuff like that, but it's like they're super human. Next time we fight a country, they should just put together a platoon of package handlers and send them over there.
 
#56
i've also seen headstocks get broken while shipped in hardshell case, on both basses, electric, and acoustic guitars.
IMO, it probably took a drop from a pretty good height at one time in transit. Fedex has been alot better for me than UPS, but fedex has also damaged a couple items that i've shipped ( and i pack extremely well) as well as stuff that i've received, but UPS had a much worse track record , so i stopped using them completely.
 
#57
Xray66 said:
I wouldn't go down that road unless you have some solid proof. Because if the person deals normally on ebay, it certainly wouldn't take long to find out they're scamming people. The seller is most likely just as upset as the buyer.

I ship stuff all over the world... Items that are a lot stronger than a guitar... Things that are made out of aluminum plate and tube, that a grown man can stand on and not hurt... and I have seen my items look like they were run over by the plane that carried them... 1" aluminum tubing bent like it was nothing. I have no idea how they manage to do stuff like that, but it's like they're super human. Next time we fight a country, they should just put together a platoon of package handlers and send them over there.
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thats great..its my new signature..
 
#60
smcd said:
Of course it was. There is no way that damage like that can occur with an instrument inside a hardshell case. No way.
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I have to disagree here. I shipped a Guild acoustic guitar to my son a little more than a year ago (via UPS). It was inside a nice, hardshell Guild case. I had it packed very well, and even had bubble wrap wrapped around the outside of the case inside the guitar box.

When he got it, it was cracked in several places. UPS initially denied my claim, saying it must not have been packed properly. I appealed, and presented accolades I had received several times in the past regarding how well the basses and guitars I had shipped were packed.

I had a tech I know look at it. He said he could repair it, but that they really should replace it. I was honest with UPS and told them that it could be repaired, but I'd prefer replacement. I told them that if repaired, at least one of the cracks would still be visible. They agreed to pay me the cost of the repairs, but would not pay for replacement.

But the bottom line is that it was carefully packed and inside a hard-shell case. The primates who handled it still managed to crack it in several places.
 

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