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Club Sadowsky!!!

Anecdotally it is apparent that there may be issues with the machineheads on a small number of the German Sads. People don't make these comments without reason. Probably a qc issue with a batch which can affect any business. I am sure that Warwick will have noted these comments and taken action to address any problems. It is a strength of this forum that we can rest assured that the man himself will also be watching. In my experience with such things the ease with which issues are addressed depends on the integrity of the music store. I was once told that an obvious problem I had with a Fender neck was that it needed to settle and to give it two years before they would assist in any way!
I have similar issues with the smoothness of my tuning machines on my 2022 modern single cut. I actually called the US Framus/Warwick support line back in late September to see if I could get a new set. The person I spoke to really downplayed my concerns on the tuners and made a point to say how they had virtually no complaints so it’d be extremely rare that I had sub par tuners. Now I’m seeing several complaints that’s reinforcing the issues I initially tried to inquire about. My luthier agreed on the tuning machines not feeling right. He used a small amount of white lithium grease and it made a very small improvement. They did offer to inspect the tuning machines that I would mail to them and then send back new ones if they were defective. I opted for lubing option they suggested first to see if it made an improvement. At that point afterwards I just wanted to enjoy the bass so I left it be. It’s an amazing bass other than that though.
 
I have similar issues with the smoothness of my tuning machines on my 2022 modern single cut. I actually called the US Framus/Warwick support line back in late September to see if I could get a new set. The person I spoke to really downplayed my concerns on the tuners and made a point to say how they had virtually no complaints so it’d be extremely rare that I had sub par tuners. Now I’m seeing several complaints that’s reinforcing the issues I initially tried to inquire about. My luthier agreed on the tuning machines not feeling right. He used a small amount of white lithium grease and it made a very small improvement. They did offer to inspect the tuning machines that I would mail to them and then send back new ones if they were defective. I opted for lubing option they suggested first to see if it made an improvement. At that point afterwards I just wanted to enjoy the bass so I left it be. It’s an amazing bass other than that though.

I had the same issues with some of the hipshots on the PJ5 Hybrid I had briefly, also the pots worked fine but didn't felt as nice the ones on my Japanese Sadowskys, they were 'looser' for want of a better description. The bass was 8lbs and nicely balanced, and the fret work was excellent, though.
 
My bass is a Sadowsky UV-70 Japan, I guess that won't be a problem. I will look for that piece in Europe first, I think it will be difficult.
Thank you very much Roger
Madinter in Spain is now owned by Stewmac. You should reach out to them.
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As Roger mentioned, replacements are available. In this example, I think the person adjusting it clearly used too much force, but also did not use the adjustment tool right.

There's holes all around the circumference of the spokewheel adjuster ring- this is obviously where the adjustment tool goes. In order to be most effective in providing even torque, the adjustment tool must go through the hole you see, as well as the hole on the opposite side of the ring. It's directly across from the visible hole. You can't go too far into the ring assembly with the tool - there's the danger of gouging the wood on the body behind the wheel.

This process should avoid the damage seen in the photos. The illustration below is a butt-end of the neck mock up showing what I mean.

New Project (2).jpg
 
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Madinter en España ahora es propiedad de Stewmac. Deberías acercarte a ellos.
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Como mencionó Roger, hay reemplazos disponibles. En este ejemplo, creo que la persona que lo ajustó claramente usó demasiada fuerza, pero tampoco usó la herramienta de ajuste correctamente.

Hay agujeros alrededor de la circunferencia del anillo de ajuste de la rueda de radios; obviamente, aquí es donde va la herramienta de ajuste. Para que sea más eficaz en proporcionar un par uniforme, la herramienta de ajuste debe pasar por el orificio que ve, así como por el orificio en el lado opuesto del anillo. Está justo enfrente del agujero visible. No puede profundizar demasiado en el conjunto del anillo con la herramienta; existe el peligro de perforar la madera en el cuerpo detrás de la rueda.

Este proceso debería evitar los daños que se ven en las fotos. La siguiente ilustración es una maqueta del extremo del cuello que muestra lo que quiero decir.

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Thank you very much for your help
 
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