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Dingwall Owners Club

Some gratuitous strapslpoitation!
But only cause there’s a Dingwall in the photo....
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More photos in my learherworking thread.;)
There is some Dingsploitation there to counter balance!
 
You gotta just wait 'till it happens. It's out of our control. Right @bebass ?
This is not my first rodeo. Nobody's asking for control, just information. I've bought many handmade basses from the Spector workshop in Woodstock NY and as soon as you start getting close, they'll start giving you some idea of the time frame. This, "hold your tongue until it arrives" is not the way it has to be. This also applied to their imported Czech basses. @Sheldon D. has a good grasp of where things stand even on the imports. It's up to him how new bass buyers are kept informed. As we know, imported basses still go through Saskatoon so I don't see why their dealers can't be kept informed on the statue of their orders.
 
This is not my first rodeo. Nobody's asking for control, just information. I've bought many handmade basses from the Spector workshop in Woodstock NY and as soon as you start getting close, they'll start giving you some idea of the time frame. This, "hold your tongue until it arrives" is not the way it has to be. This also applied to their imported Czech basses. @Sheldon D. has a good grasp of where things stand even on the imports. It's up to him how new bass buyers are kept informed. As we know, imported basses still go through Saskatoon so I don't see why their dealers can't be kept informed on the statue of their orders.
I've purchases customs directly from Dingwall. They have control over the timeline on those basses, and thus over estimated completion dates. Totally different story with the Combustion/NGs. I've talked to @bebass about my NG3 6 string which I ordered this summer. He told me Dingwall is essentially at the mercy of the Chinese factory where they are built, which builds other basses besides Dingwalls. So I'm not holding my breath.
 
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I've purchases customs directly from Dingwall. They have control over the timeline on those basses, and thus over estimated completion dates. Totally different story with the Combustion/NGs. I've talked to @bebass about my NG3 6 string which I ordered this summer. He told me Dingwall is essentially at the mercy of the Chinese factory where they are built, which builds other basses besides Dingwalls. So I'm not holding my breath.
As I said, I'm not talking about control, I'm talking about simple information. It's the lifeblood of good customer relations.
 
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Just purchased a new to me Combustion. The nut was slotted to fit a B string and I believe in order to get it set up the way I'd like I'll need to reslot a new nut.

Would you guys just buy a standard tusq nut or is there something special to where I'll need to get one directly from dingwall?

I have never tried this trick, but I have heard that you can build back up an overfiled nut using a mixture of super glue and baking soda. If it works, it might be easier than replacing the nut - worth a shot perhaps.

The superglue trick most definitely works. Something in the baking soda causes it to harden almost instantly so you will need to cut the nut afterwards, there is no chance of a perfect fill. If you are going to switch permanently though, I would probably just get a new nut. You can then just swap nuts, if need be. I am pretty sure Dingwall uses TUSQ nuts but I may be wrong. Graph Tech are Canadian, plus one of Dingwall's top employee's has an uncle who works for them.
 
Just purchased a new to me Combustion. The nut was slotted to fit a B string and I believe in order to get it set up the way I'd like I'll need to reslot a new nut.

Would you guys just buy a standard tusq nut or is there something special to where I'll need to get one directly from dingwall?
I'm not aware of a tusq nut slotted for fanned-frets but if you can get a blank in the right dimensions it will work. The standard nut material for Combustions is bone. Most luthiers will have saddle blanks in stock that can be used.
Try re-stringing it in E standard. If you're not noticing any open note buzzes or feel any string vibrations behind the nut, you'll be OK for a while.

I've never had any luck with baking soda and CA glue. It never hardens up enough to be reliable. Lee Valley sells a glass powder/CA kit that works very well. If you don't have the tools and experience cutting nut slots, you're better off having a qualified luthier do the work.
 
I grabbed one of Michaels (@bebass ). He ordered his before NAMM last January. Hopefully it'll only be a few more months. :cool:
See below.

Speaking of getting antsy, @bebass any word on when the 6 string combustions are coming? I've been without a dingwall for too long and going through withdrawals.
Do you have one on order with me? I show some ETA February,

You gotta just wait 'till it happens. It's out of our control. Right @bebass ?
Yes, we place our orders and wait just like the end-users, or perhaps a bit more anxiously.

This is not my first rodeo. Nobody's asking for control, just information. I've bought many handmade basses from the Spector workshop in Woodstock NY and as soon as you start getting close, they'll start giving you some idea of the time frame. This, "hold your tongue until it arrives" is not the way it has to be. This also applied to their imported Czech basses. @Sheldon D. has a good grasp of where things stand even on the imports. It's up to him how new bass buyers are kept informed. As we know, imported basses still go through Saskatoon so I don't see why their dealers can't be kept informed on the statue of their orders.
@johnsonabq I found out Friday evening when looking at my emails that yours has an ETA of January (but read my response below). Sorry, I have been away from the computer and have not yet emailed people who have inquired as to ETA update. Even folks that BE BASS have to rest every now and then :) Or in my case, cut firewood, haul firewood, then come inside and drop.

I've purchases customs directly from Dingwall. They have control over the timeline on those basses, and thus over estimated completion dates. Totally different story with the Combustion/NGs. I've talked to @bebass about my NG3 6 string which I ordered this summer. He told me Dingwall is essentially at the mercy of the Chinese factory where they are built, which builds other basses besides Dingwalls. So I'm not holding my breath.
Yes, this is my understanding. I think Sheldon just made a trip there and most probably jacked them up, and as a guess, finalized/reviewed/brought back with him?/ NAMM models. And @bassheart, your 6 shows ETA of February. But I think you have the right perspective; wait until it happens... and then be amazed. And, of course, one can always conjecture that bass delays may be caused by bebass taking them to the Bahamas and playing them with a Reggae band on the beach while he consumes Goombay Smashes.

And an in general answer to all the above:
I received a new update on Friday. Many of the D-Bird Standards I have on order show an ETA of January. Bear in mind this is when they arrive at Dingwall and each has to be gone through/inspected/adjusted/fine tuned before they can ship out. This process can take a bit. So I have no way of knowing exactly when they will arrive for us.

We also have some 6's showing for January and February. The same thing applies, although it will take them 1/6 more time on each one :) The factory setup on all these should be just as good as to what we have come to expect from Dingwall
 
This is not my first rodeo. Nobody's asking for control, just information. I've bought many handmade basses from the Spector workshop in Woodstock NY and as soon as you start getting close, they'll start giving you some idea of the time frame. This, "hold your tongue until it arrives" is not the way it has to be. This also applied to their imported Czech basses. @Sheldon D. has a good grasp of where things stand even on the imports. It's up to him how new bass buyers are kept informed. As we know, imported basses still go through Saskatoon so I don't see why their dealers can't be kept informed on the statue of their orders.

Not as good a grasp as I would like. We've had ETAs quoted then delayed several times. I've made two trips to the factory this year plus had production managers fly to our shop for training to try and get things moving smoother. The upside being the quality is better than ever. The downside is quality at this level is not easy to achieve and has forced the factory to re-tool, re-educate, re-train etc which has caused unexpected delay after delay. Once we receive them, the basses still have to pass our internal QC where they either pass, get reworked in order to pass or get run through a bandsaw and re-ordered. Truth be told, until the bass has passed a 3 hr finishing labor, setup and inspection process and is ready to box up, there is no guaranty of when it will ship to the customer.

We used to have someone on staff who's only job was contacting customers with ETAs. It turned into a bit of a monster and was causing more stress for our customers. We have a team of web people working on a better way to keep people informed right now. In the mean time, we're doing our best to make sure that every bass that ships, meets or surpasses all expectations.