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Dingwall Owners Club

On the “falling out with a dealer” tip, I had a domestic Dingwall Dealer ghost me, which wasn’t appreciated. I expect anyone under 30 and those with slack manners to do that, but not a retail entity with a serious customer on deck. It wasn’t Fret Nation and it wasn’t John Fox.

I had money in hand, and presented myself as a polite, mature, and informed party ready to do business. Ended up doing a build slot with John Fox, who had the most streamlined solution to getting a bass with my specs in my hands.

Yeah I won't name names, just say in the end it was just communication/expectation issue. And Jason has always been incredibly helpful with me.
 
I figured but thought I'd reach out to them and check just to cover all my bases
It’s definitely worth looking into. I think I’d be hitting that luthier up for a head stock repaint thou unless you can actually see the paint peeling up on that head stock as in it didn’t bond from factory

Regardless, Good luck on both fronts.

On a more positive note, What kinda Canadian model are you lookin to dress up?
 
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It’s definitely worth looking into. I think I’d be hitting that luthier up for a head stock repaint thou unless you can actually see the paint peeling up on that head stock as in it didn’t bond from factory

I'm alread it with the luthier!
It’s definitely worth looking into. I think I’d be hitting that luthier up for a head stock repaint thou unless you can actually see the paint peeling up on that head stock as in it didn’t bond from factory

Regardless, Good luck on both fronts.

On a more positive note, What kinda Canadian model are you lookin to dress up?

My shoulder tells me an ABZ, I've heard they are the lightest. My heart tells me a Super J! Anything around 8-8.5 lbs is about all I can deal with these days. I have no idea how much Super J's weigh... I know they can't guarantee the weight but earlier in the thread someone mentioned you can have your dealer let them know to be weight conscious when they build it so that helps ease my mind
 
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Bought the graph-tech nit from FN. My luthier was installing it, the factory installed nut was slathered with glue and even after heating and multiple applications of glue disolvant a chip came out of the headstock.

He repaired it functionally but it cosmetically annoying me.

I wasn't sure if that was something covered or they could help me with so I reached out. I know they say mods have to be done by a qualified luthier or else it voids the warranty. He is a pretty qualified luthier though.

I kind of figured it wouldn't be covered but figured I'd ask them

The stock nuts are more than a pain to remove. I've replaced 3 with Graph Tech nuts this past year.. Each time I've had to do it, i've had to saw the nut down the middle so it would collapse upon itself (if I was lucky). Most of the time it ended up coming out in little pieces and shards. "Normal" nut removal was next to, if not impossible. That's just my experience, others may feel different...

EDIT: these were NG's and a combustion, not the Domestic line.
 
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The stock nuts are more than a pain to remove. I've replaced 3 with Graph Tech nuts this past year.. Each time I've had to do it, i've had to saw the nut down the middle so it would collapse upon itself (if I was lucky). Most of the time it ended up coming out in little pieces and shards. "Normal" nut removal was next to, if not impossible. That's just my experience, others may feel different...

EDIT: these were NG's and a combustion, not the Domestic line.
Lol, and my experience is the nuts usually pull out by hand if they don’t fall out on their own.
 
Lol, and my experience is the nuts usually pull out by hand if they don’t fall out on their own.

man.. I wish that was the case on the three I swapped out, lol. The first one took me almost 2 hours to get that thing out without any damage to the bass itself. The next two I had a slightly better idea on how to approach them, but still took an hour to get out without damaging the finish. Tapping with a mallet wouldn't work, heat didn't work... sawing down the center of the nut lengthwise with a .010" saw, and then carefully chipping the remainder out was the only way I could do it.
 
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man.. I wish that was the case on the three I swapped out, lol. The first one took me almost 2 hours to get that thing out without any damage to the bass itself. The next two I had a slightly better idea on how to approach them, but still took an hour to get out without damaging the finish. Tapping with a mallet wouldn't work, heat didn't work... sawing down the center of the nut lengthwise with a .010" saw, and then carefully chipping the remainder out was the only way I could do it.
Sounds like a huge pain. Good solution though, Keeping the tension off the wood edges.

Obviously both cases exist.

another would perhaps be to hot knife down the middle of it in the same fashion. smellier of course
 
Sounds like a huge pain. Good solution though, Keeping the tension off the wood edges.

Obviously both cases exist.

another would perhaps be to hot knife down the middle of it in the same fashion. smellier of course

Hot knife! That sounds way easier than sawing through it. Good suggestion. Another reason why I love TB, lol..

Thank goodness this was my personal bass. You can see the area where a little chip of wood was sacrificed on the tuner side, lol. The other two got away rather cleanly.

20230209_092024.jpg
 
Hot knife! That sounds way easier than sawing through it. Good suggestion. Another reason why I love TB, lol..

Thank goodness this was my personal bass. You can see the area where a little chip of wood was sacrificed on the tuner side, lol. The other two got away rather cleanly.

View attachment 4963647

I'm obviously sad it happened but relieved in a way to know the nuts on the NG/Combustion have given others a hard time to.

My guy has always been very good and consistent, he's been a luthier longer than I've been alive and I'm pretty old but mistakes and accidents happen!

Thanks all!
 
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Hot knife! That sounds way easier than sawing through it. Good suggestion. Another reason why I love TB, lol..

Thank goodness this was my personal bass. You can see the area where a little chip of wood was sacrificed on the tuner side, lol. The other two got away rather cleanly.

View attachment 4963647

I have an electric hot knife which is great for stuff like this.
I remember when I was a kid tinkering, “building” things how easy it was to chip the surfaces away around my “construction” areas and it always pissed me right off. I wonder if there is a name for this disorder I have now!!! Hahah.

Chipaphobia?
 
I had an excellent interaction with JFB. It was just over a new gig bag, so not a big order for him at all. But the customer service was as though I was spending $8K on a new custom build.

Also, I contacted Dingwall ([email protected]) about some RF interference I was receiving on my 2010 LSS when in active mode. They sent out a ferrite bead free of charge for a 12 year old bass - pretty classy!