Hi Tim. I am John Skaggs.The shim is compensation for material, not design or workmanship.
They need to find a way to compensate for the natural changes that can occur in wood imh. And I have a hard time believing that it changes that much from one end of the build process to the other, so often, that requiring a shim for a new build should be normal operating procedure. If it is, then maybe they are doing something wrong.
Again I am talking about instruments $500+ to $1,500. Especially over a grand, I don't think the mass production is an excuse. My experience working with other natural and unpredictable materials and managing to mass produce disposable medical products within tight tolerances makes it hard for me to accept.
