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Shipping Damage: Lost For Words
- Thread starter Tewest86
- Start date
I was sold ,in a trade, a Music Man Stingray 5 bass for my Lakland 5502 plus $100
I was assured it had the Alnico pickup as that was the only model I wanted.
It was ceramic and when confronted the shipper said sorry and never offered any refund or switch....even the $100 back.
Still irks me today
I was assured it had the Alnico pickup as that was the only model I wanted.
It was ceramic and when confronted the shipper said sorry and never offered any refund or switch....even the $100 back.
Still irks me today
Right, exactly. Just so we're on the same page....
You do realize that I'm advocating for your position here, and have been all along, right? And that by my quoting Wraithwrider, I'm essentially asking him to verify what his post appears to be suggesting....which is, that you're the culprit, and not the buyer. You got that, right?
Say what now?
Not sure where you're coming from here, but I'm not suggesting anything. I'm merely pointing out to Gothic that in pic #3 of his post, upon closer inspection, the long ding can indeed be seen. He apparently didn't notice it because it's difficult to see vis-a-vis the camera angle. And with that, he was questioning how pic #2 and pic #3 could be of the same body. But they are both pics of same body. Follow?
Yikes. That's bad quality from the get-go. I own 4 Satin Sadowsky's - gig them, play the crap out of them, and not one of them has this kind of reaction. I've knocked one off the stand onto a marble floor and didn't pick up any damage like is shown in your pics. Or, for that matter have a "fingernail" do damage.
That said - does anyone think it's possible the soft finish picked up bumps and bruises due to bad handling in shipping? IF there was no immediate damage to the case, box, etc - would this damage have happened if the bass wasn't "snug" in the case?
That's been my experience with UPS as well. Except the part about which party can file a damage claim. UPS informed me that either party could initiate a damage claim, sender or recipient. Obviously though, it's incumbent on the recipient to preserve the integrity of all packing materials. And they do mean "all". In situ preferably, because an inspector may go to the destination to inspect (as was done in one of my cases), or a driver may pick up the item, return it to a facility to be inspected (as was the case in another one of my cases). From there the case is at the mercy of the inspector(s) to pass judgement fairly.
Not that puncture wound, which appears in the pics to have penetrated the wood quite a bit. If so, I'm struggling to imagine a scenario in which that could happen. Not buying into the loose debris (strap pin?) in the case theory, either.
Bass sold on Reverb, buyer claims shipping damage, no damage to packing or case but the bass has 3-4 big dings on it. Strings have been changed. Reverb shipping insurance was purchased. Both file claims with Reverb. Reverb refunds money to buyer and the bass is being returned to seller. Seller is getting quotes for a repair / repaint of bass. Buyer almost certainly damaged the instrument. Some speculate that he/she swapped bodies from a similar bass, but the screw patterns look the same so I think it was dropped especially since the strings were changed. Who would open a package, see a damaged instrument and think - hey, I'll try new strings?
(I think that's accurate)
Not sure the strings were changed.
The seller remarked that the bass was in tune when returned, but he had shipped it detuned. Lots of conjecture on whether they were restrung through body, but no proof or confirmation from OP.
This reminds me of my job. I work for a Federal agency and at least once a yr someone sends out an email to the All distribution like and ppl respond to all to stop responding. We’re talking about 30,000 pole on this list. Sometimes this would go on for hrs until the IT shuts it down.
Ah, I thought he said they were changed. Anyways, the buyer almost 99% certain dropped the bass and then claimed shipping damage. Reverb seems to be doing more than most "insurance" plans would do.
I want to know if the strings were all strung through body when the bass is returned. The seller sent it out with only the B-string strung through. The rest were at the bridge.
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I am in talks with Reverb. This thread is for informational purposes. Sometimes ppl ask “How is it selling on Reverb?” Or “Should I purchase the Reverb insurance?”. This can help those ppl decide. I’m not expecting TB to solve my issue. I’m glad you had a great 30 sells on Reverb. I’m had about 20 great transactions on Reverb also. I’m not dogging Reverb. Just used them again 2 days ago.
