This is true. I'm 100% a hardware person, I dabble a little in firmware like the microcontroller that will handle the switching and display, but straight software is over my head. The IR loader can handle 3rd party IRs so you can throw whatever you want onto it, but as far as actually tweaking the settings of the IR itself (EQ, gain, reverb, etc) that all has to go through AMT's software. I like their software, it's easy to use but has lots of options, but if they decide to stop supporting it or make drastic changes there's nothing I can do.The other tricky part is that Two Notes owns everything. Sushi is using someone else's stuff for the digital, so he's at the mercy of them and now will have to support the software, etc.
I also use a CAB M+ and it is excellent, but Gondwana started as something I just wanted for myself and turned into something a couple other people were interested in. I set a couple patches up in my CAB M+ and now I never touch settings, and that's what I expect to do with Gondwana, but I fully understand that doesn't work for everyone.
