Now, after closer inspection, I think I was giver what should have been a B-stock. On the lower horn, the finish is messed up a little bit, the are black/brown smudges on the edges of the body, the bridge has a nick, and there is an extra fret marker on the side of the board which has been covered over with marker.
Now, I haven't bought a ton of gear, and maybe I've just gotten lucky in the past, but it seems I've never had such things on any of the cheaper basses I've bought. Should I be peeved right now? I'd hate to take it back to the shop, they've gone far and beyond what they should have to get me the bass I wanted. I don't want them to think I'm some jerk who's never satisfied. I guess I'll tell you the story of how I got this bass...
Last August, I ordered an Array Attack 5 string, with a case. I was told at the time they weren't in production yet, so the wait would be a couple months. No problem, it wasn't killing me not to have it. In December, I get a call from the store, they tell me it looks like they're not going to have it until "Spring" of 2009. The have Kore that they can send me instead. I thought about it a few days, then said nope, I'll stick with the Attack.
So, January rolls around. I know it's not Spring, but it's getting close. I'm excited, I'll have my bass in a couple months. I call my shop, see if I can get a more specific date than "Spring." Nope. Call back next week, they should be in touch with Hanser by then.
So, the next week comes, they say to call back around February 15, they think it will be in then, but they're not sure. So, middle of February comes, I give them a call to see if it's in. Nope I'm given "the Middle of March." So, the "Middle of March" comes along, I give them a call. It's not there. And it's not gonna be there. They can't get it, because the factory messed them all up.
Now, they offer me an Array Limited. They say it's more expensive usually, but they will come down on it. I looked over the specs online, and it's not quite what I wanted. I wanted the Paulownia wood, and I really like the pickup configuration on the Attack. So, I look at the other basses Traben has, and I see the the Array Obsession is made out of Paulownia. There's also an ebony version. I loved the way the ebony looked, so I asked if they had any of those. The pickups weren't the same, but I could bite that bullet.
So, the shop gets in touch with Hanser again. No ebony Obsessions. But, the offer for the Limited is still up. I ask them to give me a day to think about it, because I don't really like the idea of a basswood bass.
So, the next day they call me. The found an ebony Obsession! But, if they send that to me they case gets dropped. They said that with the price I paid they couldn't justify the case. This poses a problem, I'd meant to gig with this bass, and I asked him if there was any way they could send me even a gig bag. The manager of the store said that Hanser said they couldn't come down at all, but he'd throw in a bag on his end.
They next day I get another call, not from the shop, but the Hanser warehouse. No ebony Obsession, the fretboard was cracked. I don't know if it's because it made out of wenge or just because it's their policy, but it didn't pass QC. Did they have it in four string? Nope. But they did have a maple 5. This I have to think about. So I tell him I'll think about it and give my shop a call.
So, I call the shop later that day. I tell him that as much as I don't want to wait any longer, it's not hurting me to wait. If they can get the ebony any time in the next six months, I'll be happy to have the ebony and wait for it. He calls a few days later, they say no. I tell him, well, just go with the maple. It's not gonna kill me to have a different top wood.
Fast forward to about a week ago. He calls me, tells me the bass is there. I live over two hours from the shop, so finding a day with 5 free hours took until today. I drive there, and lo and behold the gave me a case! I'm jazzed that Hanser upgraded me, because they told me I wouldn't be getting one. I open the case, give it a quick once over and don't notice anything. I sign for it and bring it home.
Then, while I'm playing it I start to notice the things I've mentioned at the beginning of this post in my last post. I own two entry level basses, and the only blemishes on them I have added, they came in pristine condition. Was I lucky before? Should I expect so many flaws in an instrument?