Looking for some hive-mind problem solving with the Sadowsky SBP-1 Preamp/DI pedal. I've had one of these for over 10 years, fantastic pedal, especially with a passive Jazz Bass. My one is getting a bit tired, scratchy pots which I've cleaned a bunch but are getting pretty loose these days.
So I ordered a new one, and it arrived a couple of days later. Beautiful build quality just like my old one. Sounded great through an amp, but... when I plugged the pedal's XLR into my Focusrite interface in my music room there was a loud hum coming from the XLR, and the amp via the 1/4" jack. Really loud, unusable, and gets louder when you slide the ground switch. My old SBP-1 is totally silent despite its wear.
The hum happens with a 9v battery and no external power, and also with and ac adapter. I've tried two different True Tone 1-Spot ac adapters, and my pedalboard power, and my Noble preamp's pedal power sockets. Different Basses, jack cables, XLR cables, channels inputs on my interface, no change. Swap in my old SBP-1 and totally quiet an normal function.
The retailer promptly sent me a replacement which arrived today, guess what, same problem!
I took it upstairs to my USB powered interface that plugs into my iPad, same hum when the XLR and 1/4" are used together. With the 1/4" output only into an amp, there is no hum. The hum is related to the XLR. I have plugged direct into a power amp and speaker and direct into one of my KRK monitors, multiple Bass amps too, same loud noise.
My old pedal doesn't have this problem, neither does my Tone Hammer DI, Noble, or just a plain old Radial J48, just these two new SBP-1 pedals.
So I'm scratching my head on this, has anyone else have this experience with the newer production of these pedals?
I took one of the troublesome SBP-1 pedals to my gig the other night, plugged it in to our desk via the XLR and it made the same massive noise and hum. Flicked the ground switch and it got worse, just like here at home.
The retailer send me a third pedal, it arrived Tuesday and it had the exact same hum problem again. I also noticed that I would get a little zap from my guitar cord every now and then when plugging and unplugging when connected to an amp and a mixer or interface.
Today I decided to get the multimeter out and see if the grounds were connected between the 1/4" and XLR. I found the XLR has been mis-wired on all 3 new pedals sent to me. Pins 1 and 2 are reversed compared to my old pedal and other standard DI boxes I have. The reversed wiring puts the ground connection onto the signal + pin and vice versa. Hence the hum. So there must be a batch issue.
Here's a photo where I've circled the ground pin on the new pedal (left), and my old pedal (right). At least I know what it is now. Hopefully Warwick/Sadowsky can remedy as I'd like to replace my scratchy old SBP-1.