Gotta give a big shoutout to Jule!
I had a minor issue come up with Monique over the weekend. I contacted Jule explaining the symptoms. I explained what the pre was doing and the steps I had taken to isolate what was going on.
Through a series of emails, we got the issue solved. After applying the fix, I tested it for probably an hour here at home and about 3 hours at our rehearsal last night. Monique performed like a champ! Jule was willing to make sure my Monique was ready for our biggest show of the year this coming Saturday.
Customer service like this is hard to beat.
I also have to say, Monique sounded unbelievable at rehearsal last night.
On a side note, the show we are having next Saturday is a "friends" show. We invite many of our friends to perform on stage with us. One of our friends is a touring bassist. The other night, he commented on the great tone of my rig. He tried it out with his vintage Jazz and an upright. He LOVED the tone! Made me feel good! Oh, and I got to hear my rig from out in the theatre and I agree, it sounded great!
Thanks Jule!!!
I had a minor issue come up with Monique over the weekend. I contacted Jule explaining the symptoms. I explained what the pre was doing and the steps I had taken to isolate what was going on.
Through a series of emails, we got the issue solved. After applying the fix, I tested it for probably an hour here at home and about 3 hours at our rehearsal last night. Monique performed like a champ! Jule was willing to make sure my Monique was ready for our biggest show of the year this coming Saturday.
Customer service like this is hard to beat.
I also have to say, Monique sounded unbelievable at rehearsal last night.
On a side note, the show we are having next Saturday is a "friends" show. We invite many of our friends to perform on stage with us. One of our friends is a touring bassist. The other night, he commented on the great tone of my rig. He tried it out with his vintage Jazz and an upright. He LOVED the tone! Made me feel good! Oh, and I got to hear my rig from out in the theatre and I agree, it sounded great!
Thanks Jule!!!