Quick gripe about Sweetwater: After the BSO demise, I ordered a pair of Labella flats on Sweetwater, forgetting about their schtick of throwing a few candies in with their orders. Anyway, because the package was no longer flat, either the little box of Milk Duds or the Skittles dinged up the Labellas (which aren't packaged very protectively btw). I'm done with them, their phone calls and their stupid candy.
Ouch! that reminds of the time (about twenty years ago) that I was living in New Jersey and ordered a 1960 Gibson acoustic from "Killer Vintage" (In St. Louis, IIRC?)... it came in a very nice form-fitting SKB hardcase, but for reasons unknown the proprietor there thought he was doing me a big favor by stuffing a "Killer Vintage" Tee-shirt (not requested by me!) INSIDE the case, on the TOP of the guitar. The guitar arrived with a huge crack in the top, [right UNDER THE T-SHIRT] and I had to take it into the city (to my friends at Alex Music) to get it repaired. The insurance claim was never really settled to my satisfaction, and the token payment certainly never reimbursed me for all the hassle!