I guess I would have taken the route of writing the letter and just being honest about what the student did. Essentially he looked promising for reasons X,Y and Z but in the end he proved unreliable and only responded to our repeated attempts to contact him by asking for this reference and gave no reason for his lack of communication or resignation.
Its honest and accurate and now it gives the folks looking for the reference a warning. If they chose to ignore the warning then that is on them.
Refusing to give a reference just means that the student will find someone else to paint him in a more favorable light.
I considered that but decided against it for a few reasons. First, I didn't get so far as to ask why he needed the reference. Sometimes they simply need it for a Career Development Course portfolio. If that was the case, I question if he would use it if it had a huge blight dragged across it, even if true. He wouldn't want his professor of that course to see it. Therefore, I'd be out the time to write a reference letter that would never be used. Sometimes they need it for their own records and submission with resumes, in which case he would have seen the negative comments and would have not used it.
Another reason against it was that I wasn't out to hurt the guy -- I wanted to help him see the effect of his past decisions. For me, it was a teachable moment where he could see the results of his actions, and possibly learn from them. If learning occurred from our convo, my refusal would be beneficial to him in the short run and the long-run. To give a confidential, negative reference letter that he never saw could compromise his ability to get a job. Plus he'd learn nothing. This wasn't something I wanted.
Third, I figured he would find someone to paint him favorably regardless of whether I gave him the negative letter or not. If I didn't give him a letter, he'd find someone, and if I gave him a negative letter, he'd toss it aside and find someone who WOULD give him positivity -- provided he knew the contents.
So, the best thing was a verbal discussion about why he'd disqualified himself from a letter of reference.
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