You're wrong.
The vast majority of cases WHERE AN ANSWER IS FILED are settled prior to trial. (this may include stipulated agreements that are never fulfilled) Over 80% of cases never have an answer filed and a default judgment is awarded. Judges don't want small claims cases to go to trail so IF AN ANSWER IS FILED BY THE DEFENDANT they make every effort to have it settled prior to trial. This includes court ordered settlement conferences, mediation, etc. if they can't come to an agreement.
from the Stanford law review:
That's not a bad thing though. If you get a default judgment you can then start attaching assets (if there are any) You stated earlier in this thread that you could just Garnish Joe Zon's wages, and that they have assets as they are a functioning business and that he would be worried about his credit rating. All of this is based on very incorrect assumptions.
1. First you have to decide who you are going to sue. Are you suing Joe Zon? Are you suing Zon Guitars. Is Zon guitars an LLC, Sole Proprietorship, C Corp, S Corp,? If it's a corporate entity and not a DAB or Sole Proprietorship, you would need to Sue Zon Guitars, not Joe Zon Personally. You can't attach personal assets for an individual if your judgment is against the entity. Chances are great that it is probably an LLC. So now you have to serve the registered agent for the LLC. Is that Joe? His attorney? The corporation company (or one of many other filing agencies)? Assuming you get the appropriate party served by a disinterested 3rd part (people have been know to duck service for a long time) now you can get a court date known as a return date. And you can start the process of obtaining a judgement against the company (which is who legally owes you because that is who you paid).
2. Lets assume you do sue the business owner personally as well as the corporate entity. You get a judgment against both (chances are this won't happen because your dispute is with the company). You try and garnish his wages. How exactly do you think that is gonna work? He owns the company. He can just ignore the garnishment.
3. Post judgment.... You say you can just attach his assets such as his equipment. Well, you can't just walk in an take his CNC machine or tools. Do you even know how to execute a sheriff's sale to auction off his equipment? What you may have luck with is filing a bank levy. You would need to find out his banking information. There are ways to do that. However, you have to serve the bank and the registered agent of the company of the levy and the company would need to have money in that bank account when you serve the bank. How are you going to make sure the $ is in there first? Banks will not verify funds with third parties under almost any circumstances. So you spank his bank account and all of your money isn't there. Or maybe none of it based on his business practices. Now he knows you have his banking information. Think he's not gonna move money?
4. There are other things that can be done. Court ordered interrogatories are an option and failure to fill those out can result in a contempt citation etc....There are people who specialize in performing asset investigations and attaching those assets. I was one of them for over 20 years and was responsible for filling tens of thousands of lawsuits over that time period. I managed a nationwide team of over 200 attorneys for the largest privately held debt buyer in the country as one of my jobs. Several thousand lawsuits per month in over 40 states. I have been through all of this on a daily bases for years and years.
Point is, you don't even know what you don't know. So please stop posting advice based on your extremely limited one time experience where the person actually showed up and made things right.. You are not helping the people who need help. Again, I would advise they speak to a legal professional.
I agree that they could (and should, IMO) seek legal recourse. I know I would have. And I understand that you are trying to be helpful, and I appreciate that. I really do. But you are putting out a lot of misinformation.