customer

I have a problem with my Ibanez bass I picked up a couple months ago from Guitar Center. I will see if there is help for me via the warranty...

My Mooradian Bass Bag, (in black, about 15 yrs old?) has recently begun to deposit very small, black, particles on all over my bass with each use....

There's another thread running about a blown up amp, and the manufacturers customer service being little to no help. Yesterday I wrote GK, about...

I started having dropouts in output from my Coda S4plus a little while ago. Called Rick yesterday in the morning. He asked for the serial number...

Anyone out there having or had a problem with Positive Grid companies customer service?

Anyone out there having or had a problem with Positive Grid companies non-existant customer service?

Hi all I have their phone number and I've tried several times to contact the Loud/Ampeg in Woodinville guys by phone from here in Australia and...

I would like to publicly thank the Tech 21 customer service. I play my basses always through a quite old Bass Fly Rig that is the only pedal...

I've been a fan of Kalium for years but have been treated miserably recently. A copy paste of my reddit post is below. I would love any advice on...

I've been blown away by a few customer service experiences over the past year or so, and want to see what other companies are going above and...

Just thought I'd share the wonderful customer service from Paul, the General Manager over at Mike Lull's shop. I had a volume pot on a bass that...

regarding a bittersweet bass transaction recently I must commend the up front handling of serious issues by the Lady in charge to the degree that...

Hey everyone...just thought I'd report this here, hoping this is the create spot. I recently emailed Schaller as I had notice the little screws...

I am starting a new thread on this company's awesome customer service. I had a b7k ultra that had a defective micro toggle (understandable defect...

I bought a P/J set of EMG GZR PUPs. Installed them into an Ibanez Destroyer. Very impressed with the upgrade! Only minor niggle..... The tone pot....

Hi all, I own two AI heads (Focus SA and Clarus S4). My focus SA broke down after 11 years of hard work (2-3 gigs a week).I emailed Rick,he...

What places/businesses do you find has the best customer service (for anything)? Amazon - always take ownership, and do whatever it takes to fix...

This won't be a shock to some of you, but I just dealt with Howard Ulyate for some new pickups, and he was incredible! I've heard other basses...

[ATTACH] [ATTACH] [ATTACH] [ATTACH] [ATTACH] Here are some pics of my new Lakland Decade. I bought the bass used on another forum. When it...

Sometimes it's easier to be motivated to write about a bad experience than a good one. So I thought I would make the effort to throw some sunshine...

Loaded up at 9am to avoid the heat and to make sure it all fit.. Was very happy to get all my bass gear and PA in my newish Rav4. Got the site at...

First things first - my affiliation with GK is that of a customer who bought an MB500 and then later a Fusion 550. Nothing more. I wanted to...

I don't ever post but really wanted to share my current/recent experience with ESP guitars customer service. A little lengthy but let me start by...

I had to share ... I use a Decibel 11 pedalpalette, and somehow lost one of the the buttons . I actually remember having found it, thinking it...

I recently bought a Schaller bass bridge for my home-built short-scale fretless. I had used a traditional bent-plate Fender-style bridge, but it...

Has anyone had trouble with EMG tech / customer service responding to questions recently? I had a question about the size of a pickup (set) that...

Hello everyone earlier this week I bought a set of La Bella RX Stainless Steel series. Two packs for $13 each. An hour into rehearsal i realized...

I was the lucky recipient of a Breedlove Atlas BJ350 CMe4 Fretless Acoustic Bass, bought second hand from an ebay seller, a gift from my lovely...

I just want to share a recent positive experience I had with Eminence Speakers. I use a pair of D.I.Y. 1x15's, with 3015 drivers, either together...

Ok I am having a gripe here. I signed up for Warrior Care and sent my bass to them on November 1, 2016 and still do not have my bass. I had them...

After buying tons of boutiques in the past couple years, most of which are sold off because a lot of it was experimentation in sound, I figured...

Hi guys, I've been trying to contact Gotoh to get some information about one of their bridges, but I can't find an email contact anywhere on...